Job Description

New World Durham Street

Checkout Supervisor – Part-Time

Are you a leader of people and a Customer Service superstar? Read on!

We have an exciting part-time opportunity for a passionate, energetic and customer-driven Checkout Supervisor to join our amazing Checkout team. This is a permanent part-time position where leadership or supervisory experience is essential.

We have multiple part-time roles available, all roles will include a closing shift so please include your availability in your application.

Why Join Us?

• Supportive Owner/Operators and a collaborative leadership team
• A strong team culture and positive working environment
• Commitment to ongoing training and development

Located in the vibrant central city, our store is part of a growing community of foodies, families, tourists, and sports fans. With Te Kaha Stadium and the Metro Sports Facility now open, we’re at the heart of Christchurch’s exciting renewal.

We offer a great team and store culture, full training, free onsite parking and a commitment to ongoing training. We also offer the opportunity to further develop customer service, problem-solving, and leadership skills by working alongside our management and supervising team.

Your day-to-day:

• Delivering outstanding customer service and resolving customer issues
• Working with the Checkout Managers and other Supervisors to lead the Checkout team including providing feedback, coaching, training and overseeing the day-to-day operations of the Checkout department
• Completing varying tasks which may include checkout operating, packing, managing Self-Checkout lanes and Shop n Go, click and collect, Lotto, cleaning and trolleys
• Being in sole charge of the Checkout department and being responsible for opening and closing the Checkout department as required

What we need from you:

• At least 1-year experience in a customer service role in a position with responsibility, people management or a Supervisory role
• A commitment to excellent customer service
• The ability to work in a busy environment effectively
• Great communication, leadership, and team-building skills
• Fantastic organization and resilience
• Holding a current LCQ and Duty Manager’s Certificate

Show us how your passion and personality are the perfect fit to create a memorable shopping experience for our customers!

Applications close Sunday 28th June 2026. Apply now – we review applications as they come in, so don’t delay!