Job Description

POSITION AVAILABLE - New World Mosgiel

Checkout 2IC

Full time: 32 – 40 hours

Come and join our leadership team!

We are looking for a friendly person with excellent customer service skills and proven leadership experience to join and help to lead our busy checkout team while supporting our Checkout Manager as the Checkout 2IC.

The days of work for this role will be Tuesday – Saturday from 32 – 40 hours per week.

Hours will be discussed at the interview stage and will include some evenings until 9.15pm.

The responsibilities of this role include;

• Delivering outstanding customer service and resolving customer issues.
• Working with the Checkout Manager and other Supervisors to lead the Checkout team including providing feedback, coaching, and training.
• Creating rosters to ensure the team are working efficiently as well as meeting customer needs
• Working with the Checkout Manager to oversee the day-to-day operations of the Checkout department.
• Doing varying tasks which may include checkout operating, packing, managing Self-Checkout lanes, online concierge, Lotto, cleaning and trolleys.
• Being in sole charge of the Checkout department and being responsible for opening and closing the Checkout department as required.

You will have the following attributes;

• A minimum of one year's experience in a supermarket checkout supervising role or similar retail environment
• High level of initiative and commitment
• Solid computer skills including the ability to use spreadsheets
• Well-developed time management skills
• Sound problem solving and decision-making skills
• Lotto Operators certificate (preferred)
• Liquor Licence Controller Qualification
• Liquor Manager’s Certificate
• A commitment to excellent customer service
• Great communication, leadership, and team-building skills
• Flexibility to pick up extra shifts
• Fantastic organisation and resilience
• Good personal presentation

What’s in it for you?

• Permanent full-time role available
• Engaged and friendly team mates
• On the job training and support
• Opportunity to learn new skills

Previous experience in a similar role is preferred but full training can be provided to the right person.

Applicants must have NZ Citizenship, NZ Permanent Residency or a valid NZ work permit.

Applications will be reviewed as they are received, so don't delay in expressing your interest!

We are only able to contact short listed candidates due to the high number of applications we receive for advertised roles.

Applications will close 9pm Sunday 7th June unless the position is filled prior.