SECU

Check Processing Manager

SECU  •  Raleigh, NC (Hybrid)  •  1 hour ago
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Job Description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Oversee the Check Processing department to ensure that the daily processing, balancing, and reporting of Transit, Transit Returns, Inclearings, ATM and Mobile deposits are handled efficiently, accurately and in a timely manner. Critical position as responsibilities includes non-deferrable services that must be performed to meet Regulation CC and Federal Reserve deadlines.

Essential Responsibilities:

  • 20% - Provide coaching and leadership to members of the Check Processing team. Coordinate resources to ensure completion of tasks and projects in a timely manner.
  • 20% - Perform administrative tasks such as reviewing and approving time records for employees, approving Workday CE’s, approving and reviewing member complaint research & resolutions, conducting quarterly performance reviews, and following up on career development improvements that are required. Make recommendations for merit increments and promotions. Tasks also include selecting candidates from applicant pool, interviewing, and selecting the most qualified.
  • 20% - Responsible for continuously developing and enhancing the procedures and operations in the department as well as working on special projects as requested by the Vice President of Check Services.
  • 20% - Monitor trends related to the department and provide reporting to the Vice President of Check Services.
  • 10% - Assist when needed in any area of Check Services departmental operations with processing or problem resolution
  • 10% - Proficient with rules and regulations associated with transit, inclearing, and transit return processing including but not limited to Reg CC Regulations, Credit Union operations, check clearing processes in-house and via FRB, etc.

Required Education & Experience (Knowledge, Skills, & Abilities):

  • High School Diploma or GED
  • Minimum 6 years of direct experience, with 1 year in a lead or mentor role
  • Leadership and strategic planning
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work independently
  • Cross departmental collaboration
  • Meeting planning and facilitation, including documentation and successful follow-ups.
  • Senior level status updates

Preferred Education & Experience (Knowledge, Skills, & Abilities):

  • Bachelor's degree.
  • Working knowledge of Microsoft Office including but not limited to Excel, Word and Outlook.

Job Environment & Physical Requirements:

  • Hybrid expectations ( remote and on site)
  • Sitting, telephone, computer for prolonged periods
  • Carrying, lifting, push/pull up to 15 lbs.
  • Background noise from other employees and office equipment.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

SECU

About SECU

Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App.

Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina.

State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

See full social media terms and conditions by accessing our Terms of Use at ncsecu.org/legal

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Raleigh, NC
Year Founded
1937
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