Job Description

Make a difference every day by joining CCRES as a Check & Connect Intervention Specialist on assignment with the Philadelphia Virtual Academy!

• OFFERING PAID CREDENTIALS - Eliminating upfront costs for necessary clearances & TB screening!

The Philadelphia Virtual Academy (PVA) Check & Connect Intervention Specialist is responsible for implementing the evidence-based Check & Connect student engagement model to support at-risk students. This highly active hybrid role serves as a primary point of connection, where the Specialist systematically monitors student performance data (the "Check") and provides personalized, timely interventions (the "Connect") to improve attendance, academic participation, and overall school engagement. The Intervention Specialist works collaboratively with families, teachers, and support staff to foster longterm student success and program retention.

• Location: Hybrid - this position may work from home 2-5 times per week based on program needs & at The Ferguson School Building (2000 N 7th St Phila, PA 19122)
• Philadelphia residents preferred
• Schedule: 8:00 AM – 4:00 PM, following the PVA academic calendar year
• Start Date: August 11, 2026
• Pay Rate: $19.40 per hour

PRIMARY RESPONSIBLITIES:

Intervention and Case Management ("Check & Connect" Operations)

• Implement the structured Check & Connect model to monitor and mentor a designated roster of PVA students.
• Systematically track student engagement indicators, including online attendance, course progression, and credit accrual ("Check").
• Deliver targeted, regular interventions through virtual and hybrid channels to build meaningful relationship-focused support ("Connect").
• Establish consistent communication loops with families and caregivers to discuss student progress and address barriers to engagement.
• Problem-solve with students to develop individualized goals, organizational strategies, and academic action plans. Collaborate closely with teachers, counselors, advisors, and administration to align support strategies for high-risk students. De-escalate and troubleshoot student disengagement trends, escalating critical concerns to appropriate PVA staff members.

Student Support and Engagement

• Assist students in accessing academic support, tutoring, virtual support rooms, and other designated educational resources.
• Provide proactive guidance regarding school procedures, expectations, and virtual navigation.
• Support targeted outreach and re-engagement campaigns for students demonstrating acute chronic absenteeism or learning gaps.
• Assist with virtual events, student orientations, family information sessions, and connection initiatives.
• Foster an asset-based, encouraging, and supportive virtual environment that champions student persistence and autonomy.

Clerical and Administrative Support

• Maintain detailed, accurate, and confidential records of all student monitoring, interventions, and family interactions. Collect, organize, and report implementation and student progress data as assigned by the Student Support Liaison.
• Perform routine data entry, document tracking, and record maintenance within designated school databases.
• Assist with the preparation of data summaries, intervention impact reports, and documentation.
• Support special projects and operational initiatives aligned with student retention goals as assigned.

Requirements

ESSENTIAL JOB SKILLS:

• Excellent relational, communication (oral and written), and interpersonal skills.
• Strong organizational and case-management skills with the ability to maintain meticulous records.
• Ability to effectively problem-solve with students and partner with families from diverse backgrounds.
• Ability to adapt to organizational, system, and developmental changes with assistance from supervisor and/or colleagues.

EDUCATION AND EXPERIENCE:

• High school diploma or GED required; post-secondary education in education, social work, human services, or a related field preferred.
• Experience working with at-risk youth or implementing student intervention strategies in an educational setting is preferred.
• Experience managing virtual communication channels or operating within online learning environments is preferred.
• Philadelphia residency is preferred due to the school-based nature of the position.

CREDENTIALS:
(Clearances current within 11 months)

* Paid clearances & TB screening!

• PA Child Abuse (Act 151) Clearance
• PA Criminal (Act 34) Clearance
• PA Department of Education FBI -- Use code 1KG6XN
• TB Screening -- current within 3 months
• Education Documentation - diploma OR official transcripts

Benefits

• Employees scheduled for 30+ hours per week are eligible for medical benefits
• Employer paid base medical plan
• Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits: Life
• insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection
• Paid credential renewals
• 403 (b) Retirement Savings Plan - up to 3% employer match
• Employer paid Employee Assistance Program (EAP)
• Tuition discounts through educational partnerships
• Milestone service awards
• Employee referral bonus
• Gift card raffle on pay-day Fridays

ABOUT CCRES

As a 501(c)(3) non-profit, CCRES Educational and Behavioral Health Services is an organization of dedicated and highly-trained staff members who provide quality services to schools, children, adults, and families. We work in partnership with the Chester County Intermediate Unit (CCIU) to provide the highest quality of behavioral health & education services to area school districts and programs.

MISSION STATEMENT

The mission of CCRES is to ensure quality educational and human service programs for children, families, and schools. Through innovative partnerships, we provide human resources and grant opportunities.

APPLY TODAY FOR IMMEDIATE CONSIDERATION!

*For a complete listing of available positions with CCRES please click here: https://apply.workable.com/ccres/?lng=en

CCRES is an equal opportunity employer. We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

(Posted 7/19/26, TY)