ABOUT NOGIGIDDY
NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.
THE ROLE
When users have questions — about offers, the platform, or anything in between — you're there. As our Chat & Community Support Specialist, you'll handle live chat support, respond to community posts, and ensure every user feels heard and helped. No degree required — just fast typing, clear communication, and a genuine interest in helping people.
RESPONSIBILITIES
Handle live chat inquiries on the NoGigiddy platform and respond within SLA targets
Monitor and respond to user posts in community spaces — Discord, Facebook Group, and social comments
Resolve common issues (offer questions, account issues, navigation help) with accuracy and warmth
Escalate complex or sensitive issues to the appropriate team with full documentation
Contribute to the help center knowledge base
Flag trends in user issues or feedback to the product and content teams
Maintain consistent tone and quality across all support touchpoints
REQUIREMENTS
No degree required
Fast, accurate typing — live chat moves quickly
Excellent written communication — clear and empathetic
Able to handle multiple conversations simultaneously without dropping quality
Patient with frustrated users — you de-escalate, you don't match energy
Familiarity with support or chat tools (Intercom, Zendesk, Crisp, or similar) is a plus
BENEFITS
Hourly pay of $15–$21/hr
Fully remote
Flexible scheduling across support windows
Paid training on platform and support tools
Access to the full NoGigiddy earning opportunity network
Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.
NoGigiddy is the only on-demand community staffing platform dedicated to support the world’s gig workers at all costs.
For people looking for flexible work, we’re the only on-demand community staffing platform that will help you earn more money, find gigs faster and connect to the entire gig economy in a single click.
Our revolutionary all-in-one Gig platform connects gig workers to the entire gig marketplace. With our platform, gig workers are able to view hundreds of available gigs in their area.
The Nogigiddy platform is the perfect solution for people looking to make some money on their own schedule. You can search through different companies that are posting shifts, pick up the one you want, and get paid quickly - all while earning an additional income or working flexible hours!
We empower workers with opportunities across all industries - including supplemental income on top of a flexible lifestyle schedule.
We’re not just trying to disrupt the gig marketplace, our aim is to help the gig worker in this new economy - by giving access and opportunities that have never existed before.
NoGigiddy is dedicated to empowering gig workers - at all costs.
Through our community platform, our workers connect to share advice, earn more money, and navigate gig work together. You shouldn’t have to go it alone. We all can learn from each other. That’s why we offer a positive workplace to share experiences.
If you need advice, support or inspiration you’ll find other workers who are willing to help you.
Our mission is clear: To help gig workers at all costs.
While other companies strive to prevent you from working outside of their marketplace, we actively encourage it. We’ve partnered with some of the biggest on-demand gig platforms to find you more gigs and help you earn more money - putting the entire Gig Economy at your fingertips.
