Job Description

Apprenticeship Standard: Level 6

Duration: 4 Years

Start Date: September 2026

Starting Salary: £24,929

Location:Pyms Lane, Crewe, CW1 3PL – Mainly onsite with some flexible hybrid working

Training Provider Entry Requirements:See ‘What we’re looking for’ section

Apprenticeship Programme:

As one of our Bentley apprentices, you will combine practical experience with classroom learning to achieve a Chartered Manager Degree (Level 6). You will play a significant part in our business as we continue on this exciting journey to deliver extraordinary customer journeys. Based out of our state-of-the-art headquarters in Crewe, you will:

• Work with experts who will support your professional and personal development
• Be welcomed into our Early Careers Network
• Spend 20% of your time learning with an external training provider and 80% of your time gaining hands on experience
• Opportunity to have placements and further rotations around the business
• Have the opportunity to take part in community-focussed initiatives, Social Committees and Bentley’s Inclusivity Networks

About the role:

Working within the Aftersales – Warranty, Analytics & Governance Department, you will support the delivery of exceptional customer experience across a global network of retailers as part of the wider Aftersales team. You will have exposure to the best luxury cars in the world, whilst working alongside and being mentored by project management and data analytics professionals. You will gain invaluable experience collaborating with different business areas and ensuring customer satisfaction in our global retailer network.

Your key responsibilities include, but are not limited to:

• Help to shape Global Warranty Policy & Processes for the Bentley Retailer Network,
• Working in collaboration with the Regional Team to manage and deliver key performance targets,
• Take ownership of delivering key operational and strategic projects to support the Aftersales Strategy,
• Support management of departmental risk management,
• Support with the creation of presentations to deliver to Senior Managers and the Board,
• Collaborate with other areas of the business, participating in cross-functional projects,
• Support the delivery of technological innovations

About the Department:

The Warranty, Analytics & Governance Department is responsible for defining, monitoring and governing Warranty Policy and Procedures across the world, designing and delivering all Aftersales data analysis and reporting requirements and acting as the central governance pillar – supporting the delivery of strategic and operational projects, managing departmental risk and finance. The successful candidate will be coached and mentored by experts gaining invaluable skills and experience in a fast-paced environment.

What We Are Looking For:

Training Provider Entry Requirements: Manchester Metropolitan University-

• Must hold a level 2 qualification in English Language and Maths Grade 4/C or above
• Applicants should have a minimum of 104 UCAS points at A-level (grades BCC) or an equivalent (for example, BTEC DMM).

For more information on the Training Provider please click here.

Skill Requirements:

The successful candidate will:

• Great Communication Skills
• Presentation Skills
• Ability to act in a team or independently
• Organisation/Project Management Skills
• Driven and Proactive
• Interest in Data Analysis desired
• Interest in Automotive Sector desired

What We Offer:

As an Apprentice you will have access to the following benefits:

• A salary of £24,929
• Flexible working hours
• Hybrid working options
• Optional car lease scheme with access to VW group cars (VW, Seat, Skoda, Audi)
• Support from our Early Careers team and 121 manager mentorship
• 35 days’ holiday inclusive of bank holidays
• 10% pension contribution with life assurance benefits

Right To Work:

To be eligible for an Early Careers programme you must have a legal right to work in the UK for the duration of the apprenticeship scheme. We welcome students who have Settled Status. We are unable to offer sponsorship for our Early Careers positions.

#BelongingAtBentley
Motivated to be the most diverse, inclusive luxury car company, we are committed to fostering an inclusive environment where all individuals are respected, valued, and empowered. We firmly believe in equal opportunities for all, helping all colleagues thrive as their authentic selves and reach their highest potential. We believe that everyone, regardless of their background or beliefs, belongs at Bentley. Everyone is entitled to respect and dignity and we positively celebrate the differences between people.

Working at Bentley

To learn more about what life is like working at Bentley, and our assessment process view our Candidate Pack here.

Applications are open to everyone, from school or college leavers to those looking for a change of career, subject to entry requirements above. Please note if you are applying based off predicted grades, your offer will be conditional to obtaining the Training Provider entry requirements.

The closing date is the 20th February

USEFUL LINKS:

Clickhereto view are FAQS.

For more information on the Apprenticeship Standard please click here.

To find out more about life at Bentley view our Apprenticeship candidate pack here