Job Overview

The Charging Station Operations & Maintenance Manager is responsible for ensuring the efficient operation, maintenance, and continuous improvement of EV charging stations. This role works closely with V-Green, authorized partners, and vendors to manage daily technical issues, optimize charging performance, and ensure high service quality. The position also plays a key role in data analysis, cost control, and maintenance planning, contributing to the overall reliability and scalability of the charging network.

Job Description

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  Collaborate with V-Green, authorized partners, and vendors to classify and handle daily incidents or upgrade charging stations; ensure repair timelines are met (within defined SLAs) and control repair quality (accurate fault identification, correct replacement of defective parts, etc.).
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  Analyze charging station data, including charging performance and maintenance status/demand; categorize monthly maintenance activities; evaluate maintenance progress and results delivered by authorized partners.
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  Supervise, inspect, audit, and manage repair, warranty, and periodic maintenance activities in accordance with plans for authorized partners/vendors.
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  Reconcile costs with authorized partners and submit monthly payment requests to V-Green.
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  Manage and propose spare parts lists; coordinate and allocate components to authorized partners.
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  Collect market data and prepare periodic reports for management.
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  Perform other tasks as assigned by the direct supervisor in line with professional direction; participate in projects or special task forces when required.

Requirements

Benefits

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  Competitive compensation and performance-based incentives.
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  Opportunities to work with advanced EV charging technologies.
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  A dynamic, innovative, and fast-paced working environment at VinFast