As a Chargeback Analyst, you’ll be at the intersection of operations and technology — investigating disputes, monitoring system health, and working closely with Product and Engineering to improve performance. This is not a traditional back-office role: we’re looking for someone who’s curious, analytical, and thrives in a fast-paced, tech-driven environment.
What You’ll Do
Requirements
Nice to Have
Justt is revolutionizing chargeback management with a cutting-edge AI-powered platform that uses machine learning to tailor and optimize the results. Unlike traditional template-based solutions, Justt utilizes dynamic arguments to generate tailored evidence for each dispute, selecting and leveraging the best data points from 500+ options derived from PSPs, third-party enrichment sources, and merchant data. The platform scales effortlessly, with consistent high-quality responses regardless of dispute volume fluctuations. Then leveraging machine learning with weak spot detection and A/B testing, Justt continuously enhances win rates, and enables its internal domain experts to adapt the solution at scale to meet evolving industry regulations. Justt offers a seamless, efficient, and highly effective chargeback solution with easy integration, allowing merchants to focus on their core business without the burden of chargeback disputes.
