Job Description

Charge Nurse I- Full Time: 3 shifts per week, weekend availability required

Base Rate: $46.07 to $67.73

12 hr. shifts- paid overtime after 8 hours, resulting in an average rate of $53.74 - $79.02

Sign-on/Retention Bonus: $10,000 /Full Time Only

Job Summary: Provides professional nursing care within the Behavioral Health unit, coordinates care planning and implementation with other disciplines. The Charge Registered Nurse will be responsible for clinical and management of nursing services in area of responsibility. Responsible and accountable for coordinating and supervising the nursing care provided to patients on assigned nursing unit. Participates in establishment and implementation of Hospital and Nursing objectives and policies and procedures along with unit identified Performance Improvement Projects. Assists Nurse Manager with appropriate unit initiatives including clinical rounds, orientation of new hires, evaluation of annual staff performance, physician collaboration, educational needs of staff, participates in appropriate meetings and or committees. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Essential Functions:

• Serves as a member of the multidisciplinary team in planning patient care through Clinical rounding with staff, management, and MDs to ensure patient safety and satisfaction.
• Organizes, prioritizes, and delegates workflow of the unit.
• Assisting staff with assimilating evidenced based knowledge into decisions for the provision of patient care and in evaluating practice and creating strategies for further improvement.
• Manage Crisis in the unit by coordinating the plan, implementation, evaluation of solution to conflicts.
• Participates in the interview process for new hires and assists with the orientation process.
• Participates in the staff evaluation process by giving feedback regarding staff performance.
• Assists management in ensuring compliance with organizational policies, standards, regulations, and professional standards of care.
• Participates in organization Performance Improvement by initiating and/or participating in coaching/counseling staff through disciplinary process.
• Keep staff on the shift alert to roles in disaster and fire plans.
• Supervises all staff and ensures that staff complete their assigned duties and assigned documentation by end of shift.
• Inspects crash cart to ensure safety seals has not been broken or tampered with and document findings.
• Respond proactively to patient satisfaction concerns.
• Oversees medication nurse and alerts MD if untoward side effects are evident in patients.
• Documents unusual patient occurrences and follows policies and procedures as well as proper notifications, when pertinent.
• Assesses voluntary patient’s behavior per LPS guidelines when requested by attending psychiatrist.
• Serves as a role model for the Mission, Vision and Values of the organization and fulfills other job duties as requested within Scope of Practice.
• Maintains current competencies as well as updated knowledge in specific area of practice.
• Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
• Uses AIDET in interactions with patients and family members.
• Acts with a sense of urgency when performing tasks.
• Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter. Reports on any equipment and or environmental issues for repair.
• Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
• Speaks up to stop the line and escalates potential safety events if necessary.
• Completes and attends monthly training assigned.
• Other duties as assigned.

Behavioral Standards:

• Exhibits customer and service-oriented behaviors in everyday work interactions.
• Demonstrates a courteous and respectful attitude to internal workforce and external customers.
• Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints and questions; displays a positive attitude.
• Demonstrates the highest level of professionalism, passion and care when interacting with patients, families, physicians, and hospital staff members.
• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential, embracing ingenuity to service our customers.

Communication/Knowledge:

• Provides accurate and timely written and verbal communication of clinical information in a manner that is understood by all involved in the delivery of patient care.
• Able to listen, understand, problem-solve, and carry-out duties to ensure optimal patient care outcomes.
• Able to use IT systems in an accurate and proficient manner.
• Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.

Collaboration/Teamwork:

• Contributes toward effective, positive working relationships with internal and external colleagues.
• Demonstrates cooperation, flexibility, reliability, and dependability in all daily work activities and a willingness to collaborate with others for the good of the customer and the organization.
• Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.

Qualifications/Experience:

• Eighteen (18) months recent experience in an acute psychiatric setting.
• Experience as a charge nurse, relief charge nurse, or team leader preferred.
• Knowledge of the principles and practices of psychiatric nursing.
• LPS Designation within LA county (or within 90 days) whereby certifying RN to assess for and write 5150s within CPH during scheduled shift (For FT RNs with 3 yrs. inpatient psychiatric nursing experience).
• Must be able to work under moderate stress.
• Must be able handle difficult situations in a discreet and professional manner.
• Excellent time management skills with a proven ability to meet deadlines.
• Demonstrates the ability to prioritize tasks and job assignments.
• Demonstrates the ability to prepare work schedules and assignments and perform the tasks as assigned.
• Handles difficult situations in a discreet and professional manner.
• Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills.
• A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within health care.