Job Description

Job Category: Allied HealthHospital Location: Newmarket ONJob Type: Permanent, Full timeNumber of Positions: 1Union: OPSEUMinimum - Maximum Hourly Rate: $44.66 - $56.30

Why Join Our Team?

• A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.

• Hybrid, virtual, and in-person working environment (where applicable).

• Progressive health and dental benefit plans.

• HOOPP pension plan with employer and employee premium sharing.

• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve!

About the role:

Reporting to the Diagnostic Imaging Managers, the Charge Technologist provides clinical and operational leadership of their assigned Diagnostic Imaging service while maintaining competency and practicing within the full scope of their regulated profession. The Charge Technologist leads the team, including Medical Radiation Technologists (MRTs), Registered Nurses (RNs) and student MRTs/RNs and promotes a safe, high-quality, patient-centred environment. As an experienced clinical resource, the Charge Technologist coaches the team to ensure timely, efficient and evidence-informed diagnostic imaging services.
The Charge Technologist champions quality, safety, innovation and continuous improvement while fostering an environment of accountability, professionalism, collaboration and respect.
Leadership Expectations
The Charge Technologist demonstrates professional leadership by:
• Leading with integrity, accountability, professionalism and respect.
• Modeling Southlake Health's values in all interactions.
• Supporting psychological safety and fostering an environment where every team member feels valued and empowered to contribute.
• Managing conflict constructively and promoting respectful communication.
• Encouraging innovation, continuous improvement and collaborative problem-solving.
• Supporting change management initiatives while maintaining staff engagement.
• Model Southlake Health's values: Always with Compassion, Power of Many, Every Voice Matters, and Courage to Think Differently.

What you will be doing:

• Perform the full scope of practice within the applicable regulated professional designation and assigned Diagnostic Imaging modality.
• Serve as the clinical expert and technical resource for staff within the assigned modality.
• Develop new DI protocols in collaboration with radiologists and partners.
• Perform additional clinical duties as required to support patient care and departmental operations.

• Lead the team in a fast-paced healthcare environment, guiding the coordination of team workflow and mentors the team to manage competing clinical priorities.
• Initial planning of staff schedules. To be approved by Manager.
• Act as the first point of contact for clinical and operational issues during assigned shifts.
• Provide day-to-day leadership, coaching, mentorship and support to staff and learners.
• Support recruitment, staff orientation, onboarding, competency assessment, scheduling and professional development.
• Participate and support departmental planning and priorities, organizational initiatives, policy development and updates, protocol review, implementation of best practices and operational changes.
• Support departmental business continuity and operational readiness during equipment downtime, emergency situations and service disruptions.

• Oversee QA/QC, image quality, equipment performance, and repeat/reject analysis.
• Promote compliance with accreditation standards, CMRITO standards, infection prevention, radiation safety, and workplace safety.
• Ensure safety incidents, patient events, equipment concerns, near misses and workplace hazards are promptly reported, investigated and addressed.
• Support safety inspections and manage safety reports.
• Provide clinical leadership, mentorship, coaching and education to Diagnostic Imaging professionals, students and learners.

• Serve as a clinical preceptor and resource for new staff, students and interdisciplinary learners.
• Support learner orientation, competency assessment, evaluation and performance feedback, departmental education initiatives, competency programs and implementation of new equipment, software and technologies.

• Develop and alter patient scheduling templates based on workload, patient volumes, wait times, senior leadership operational performance indicators and resource utilization.
• Support management with operational planning, quality initiatives, budgeting, capital equipment planning and service improvement projects.
• Monitor inventory levels, backorders, appropriate substitutions and coordinate supply management to support uninterrupted patient care.
• Participate in data collection, audits, accreditation activities and departmental reporting requirements.

What you bring:

• Graduate of a recognized Diagnostic Imaging program appropriate to the assigned modality.
• Current registration and membership in good standing with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO)
• Membership with the Ontario Association of Medical Radiation Sciences (OAMRS) and/or Canadian Association of Medical Radiation Technologists (CAMRT)
• Maintains modality-specific certifications and competencies required to perform the duties of the position.
• Minimum 8 years of recent clinical experience in the applicable Diagnostic Imaging modality, preferably in an acute care hospital.
• Previous experience acting as a Charge Technologist, Lead Technologist, Clinical Resource, Preceptor or other informal leadership role is an asset.
• Completion of a leadership or healthcare management certificate or diploma.
• Undergraduate degree in Health Sciences, Healthcare Administration, Leadership, Education or a related field.
• Current or previous formal supervisory or leadership experience.
• Experience participating in accreditation processes (e.g., Accreditation Canada), quality improvement initiatives, Lean methodology or process improvement projects.
• Experience with equipment procurement, implementation, optimization or capital planning.
• Experience supporting budget planning, operational metrics and performance reporting.
• Experience coordinating student placements and acting as a clinical educator or preceptor.
• Participation in departmental committees, research initiatives or professional associations.
• Certification or training in quality improvement methodologies (Lean, Six Sigma, Institute for Healthcare Improvement (IHI), etc.).
• Demonstrated experience leading change management initiatives and implementing new technologies or clinical workflows.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health!