Job Description

Chapter Lead – Cloud Native Enablers

Why this role matters

As Chapter Lead Cloud Native Enablers, you shape how teams across Digital First succeed with cloud-native technologies. Your impact goes beyond delivery: you enable others to work smarter, collaborate better, and focus on what truly creates value.

This role combines people leadership, strategic influence, and technical enablement in an environment where leadership is shared, voices matter, and collaboration is key.

Your scope & teams

You lead the Cloud Native Enablers chapter, bringing together two teams with a shared purpose: enabling other teams to thrive.

• Hubble – Enablement at scale
  A team of experienced professionals who partner closely with DevOps teams across Digital First. Their mission is to simplify complexity, remove obstacles, and empower teams to deliver with confidence.
• Tech Ninjas – Building the enablers
  A DevOps team that creates reusable, high-quality enabling components used across the domain. Several of these assets play a key role within the Daily Banking ecosystem.

Beyond these teams, you play a pivotal role in the enablement of the Channels domain, helping teams adopt cloud-native ways of working in a sustainable and scalable manner.

How we lead

You are part of a compact, supportive leadership team where accountability and collaboration go hand in hand.
Each leader owns their scope, while the team operates as one—challenging, supporting, and stepping in for each other when needed.

You actively participate in leadership ceremonies that keep us operationally grounded and strategically aligned.

What you will do

• Lead with people at the center: coaching, developing, and empowering your team
• Create an environment of trust, psychological safety, and high standards
• Help individuals and teams grow—in impact, craftsmanship, and confidence
• Represent your teams with clarity and authenticity towards stakeholders
• Connect dots across domains and create alignment between technology and business
• Contribute actively to the Digital First Management Team, shaping direction together with peers

What kind of leader thrives here

You don’t lead alone—you lead together
You speak up with conviction and curiosity, listen with intent, and value collective outcomes over individual wins. You balance decisiveness with empathy and feel comfortable navigating both strategic discussions and day‑to‑day realities.

Why join us?

Join a team that multiplies the impact of every DevOps squad in Digital First. As Chapter Lead Cloud Native Enablers, you’ll shape how teams build and run modern services in a hybrid-cloud ecosystem—focusing on operational resilience, observability, and automation that reduces toil and accelerates delivery You’ll lead highly experienced enablement and engineering teams and work at the heart of the domain, including a key role in enabling the Channels landscape