Job Description

At Luxor, we cultivate a culture of innovation and forward-thinking that our employees thrive in, and this mindset is reflected in our products. As a manufacturer of cutting-edge workspace solutions for commercial, educational, industrial, and various other markets, we consistently develop functional, value-driven products. Our workspace furniture solutions are designed to foster a healthy and collaborative work environment.

Pay Range: $129,000 - $140,000

GENERAL PURPOSE

LUXOR is looking for an ambitious, strategic-minded, fast-paced Channel Manager who will drive significant growth through Account/Channel development over the next several years. The Channel Manager is responsible for driving revenue growth and margin improvement with key customers for Luxor. This role works closely with both Sales and Marketing to drive revenue growth through new product launches, expansion of current product offerings, improvement in merchandising, promotions, etc.

ESSENTIAL DUTIES AND Responsibilities:

• Drive growth with key B2B customers by partnering with account managers to understand customer needs, identify growth opportunities, and align marketing initiatives with sales objectives.
• Create and implement trade marketing programs, promotions, and campaigns tailored to key accounts and distribution partners.
• Ensure Luxor products are effectively merchandised and marketed across all channels of key customers, including e-commerce and the various BTB vertical market teams.
• Analyze pricing, promotional strategies, and product mix to enhance profitability for both Luxor and its partners.
• Oversee marketing development funds and co-op programs to ensure ROI and compliance.
• Track and report on campaign effectiveness, sales lift, and customer engagement metrics.
• Work with Sales and Marketing teams to drive development the high-growth Channel portfolio strategies
• Analyze, track and report on Channel sales and trends against budgeted and forecasted plans, alerting team of positive and negative trends, and recommending responsive actions.
• Give feedback to Marketing and Product Development teams on improvements that can be made to current products, trends in the marketplace and new product ideas.
• Visit customers with the Sales team as needed to present growth strategies.

OTHER DUTIES AND RESPONSIBILITIES:

• Conduct business reviews and performance assessments with partners to support joint business planning and identify growth opportunities.
• Interacting with other departments – establishes and maintains very positive working relationships with other teams.
• Participation in Industry/Customer Trade Shows, Conferences, and Events as needed.
• Assists Marketing and New Channel Development (NPD) teams with educating the sales teams on market insights, Channels, Channel marketing materials, spec sheets, social media campaigns, etc. as needed.
• As needed, coordinate product training with Customer Service and Sales teams to drive consistent messaging and optimal channel execution.

SKILLS AND ABILITIES REQUIRED:

• Goal-oriented, proactive self-starter.
• Strong time management skills.
• Ability to effectively prepare and present information and respond to questions from management, clients, and other employees of the organization.
• Strong written and verbal skills.
• Proven data analysis skills.
• Superior organizational skills.
• Works collaboratively and excels in a team environment.
• Solid knowledge of Marketing strategies, concepts, and practices.
• Experience with the New Channel Development process and lifecycle (especially durable goods and technology Channels).
• Solid business acumen, management, and problem-solving skills.
• Advanced computer skills in Microsoft Office applications.
• Ability to travel – overall less than 20% but may be heavier at times as needed.

EDUCATION AND EXPERIENCE REQUIRED:

• A Business or Marketing degree is preferred.
• An MBA is a plus.
• Minimum 8-10 years of work experience in Channel Management, Marketing, and/or Sales within commercial or industrial environments. Experience working with resellers in MRO and other B2B channels a plus.

COMPUTER EQUIPMENT AND LEVEL OF SOFTWARE REQUIREMENTS:

• Proficiency with Office skills (PowerPoint, Word, Excel, Outlook).

• Experience with common ERP and CRM systems preferred.

Intangibles:

To be successful, the individual will need to possess the following characteristics:

• The strategic vision and drive to accomplish challenging goals.
• An empathetic perspective for end-users and customers, noticing details that others fail to, and revealing desirable latent unmet needs.
• Holistic thinking that does not rely only on the simple analytical solutions but can recognize all the important components of a challenging problem and create inventive solutions that greatly enhance existing options.
• Optimism that assumes that there is one or more unique solution that beats the other known alternatives.
• Inquisitive nature that asks questions and challenges constraints in unconventional ways that lead in unexplored directions.
• Enthusiastic interdisciplinary collaborator with more than one area of expertise to share with the team.

Specific Knowledge, licenses, certifications REQUIRED:

• None.

SUPERVISORY RESPONSIBILITIES

• None at this time, but this could change in the future.

TRAINING REQUIREMENTS:

• General employee training material offered.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is frequently required to sit, talk, hear, read and requires the use of hands.
• This position does not require the use or operation of special equipment.

PHYSICAL PROTECTIVE EQUIPMENT

• None.

WORK ENVIRONMENT:

• Usual office working conditions.
• This position works in a moderately noisy environment.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.