Job Description

Shape & Create - And make it happen!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.

Want to become part of us? #shapeandcreate

As Channel Manager Wholesale / Showroom / DIY, you will be responsible for driving sales and profit growth for Villeroy & Boch and Ideal Standard brands within the Polish wholesale/showroom channel. You will secure and expand distribution by implementing brand-building strategies for assortment, pricing, presence and marketing, operating through a team of Sales Representatives.

Your tasks:

• Relationship Building: Set up and continuous improvement of customer contacts and relationships, Conduct regular customer visits to headquarters to strengthen relationships

• Hit Sales & Profit Targets: Achieve all planned sales and profit goals through effective management of distributors with a special focus on key accounts

• Key Account Strategy: Develop and implement a key account strategy for major customer groups, including pricing, terms, and targeted initiatives

• Team Leadership: Lead and guide the Wholesale/Showroom Team responsible for the Polish market; develop effective coaching and support for all subordinates, with regular appraisals and performance reviews

• Planning & Support: Prepare and support planning, market pricing, marketing campaigns, sales promotions, and sales action plans

• Market Insights: Provide recommendations to other departments, especially the marketing team, based on market and customer needs. Identify opportunities, risks, and potential challenges

• Reporting & Analysis: Accurately forecast sales and market trends / Prepare regular sales reports and performance analysis.

• Provide timely and insightful feedback to management on market conditions, competitive activities and customer feedback

Your profile:

• University Degree, preferably in economics, business or marketing

• minimum 5 years of experience in sales / key account management in relevant industries

• master of the Polish and English languages

• very comfortable using Microsoft Office tools and CRM software

• category B driver’s licence and willing to travel frequently

• you have a natural ability to connect with people, build trust and maintain long-term professional relationships

• you emphasize a "we" over "me" mentality, focusing on collaborative success

• you have excellent verbal and written communication skills, you are able to articulate clearly complex ideas, listen intently and persuade effectively

• you are a skilled negotiator who can find win – win solutions

• strategic thinker – you can see the bigger picture and develop plans accordingly to achieve long-term success for both our company and our clients

• you are driven by targets and committed to achieving them

• you are a proactive problem solver, able to quickly identify issues and efficiently develop creative solutions

Think outside the box with us! #shapeandcreate