Job Description

We are seeking a dynamic and results-oriented Channel Account Manager to lead sales growth within a specified region. This leadership role requires a professional with outstanding development, coaching, and organizational skills, along with a deep understanding of sales disciplines to drive success through our distribution partners.

Qualifications

• Promote and sell the organization's products and services to an assigned Customer group to meet or exceed Company revenue targets.
• Identify new opportunities within the channel for potential business.
• Responsible for the needs, analysis, development, negotiation, sale, delivery, and any post-sale services to a group of clients.
• Maintain relationships with key accounts in order to achieve profitable results.
• Collects and reports key account information.
• Coordinates with assigned sales and/or service team to ensure the sales/services to assigned customers in the channel.
• Travel as necessary (estimated 50%)
• Complete any and all required reports including expense reports, call logs and electronic CRM processes in a timely fashion
• Track and continuously update all account activity in SalesForce.com
• Regularly attend and participate in bi-weekly sales meetings
• Relationship management
• Frequent check-in meetings with key Tier One Distribution Partners
• Handle day-to-day requests from Tier One Distribution Partners
• Serve as the main escalation point, for Tier One Distribution Partners
• Marketing events/timelines
• Coordinate marketing events and timelines, working with all teams to lock in dates and expectations
• Support trainings and partner events by coordinating details, logistics, and support helping represent PDC and supporting channel goals
• Operational support
• Update and provide pricing, part numbers, specs, and product details as needed.
• Work with Tier One Partners and PDC Marketing to refresh images, descriptions, and product content
• Manage and support the partner program
• Assist with new product launches
• Ensure timely communication to Tier One Distribution Partners on the latest updates and news from PDC
• Product Support
• Work closely with Tier One Partners and the PDC warehouse to ensure inventory levels are healthy and SIOP process is working optimally
• Review and approved stock rotations
• Support new product introductions
• Provide support for adequate market based pricing
• Connect with the Tier One Partner & PDC sales teams to support deals and align on pricing
• Review and approve rebates tied to partner program or special pricing
• Strategy and Channel
• Contribute insights and support for Tier One Partners on QBRs and joint business planning
• Engagement with our Tier One Partner sales teams to drive revenue growth while targeting and working with resellers for specific opportunities
• Act as an advocate for channel strategy while reinforcing the Partner value message to PDC teams, Tier One Partners and Resellers

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