Job Description

Change is constant, and this role puts you right at the heart of it.

As part of the UNITE portfolio, you'll help deliver transformational initiatives across customer, operations and technology teams, ensuring our people are ready, supported and equipped to embrace new ways of working.

Partnering with stakeholders across the business, you'll assess impacts, build readiness and support the successful adoption of new processes, systems and ways of working. You'll develop practical change strategies, drive engagement and readiness activities, and help embed sustainable outcomes that deliver lasting value.

This is an opportunity to make a visible impact across some of the organisation's most significant transformation initiatives, working with leaders and teams to embed meaningful and lasting change.

• Lead the planning and delivery of change activities across multiple initiatives, including impact assessments, change strategies, communication plans and stakeholder engagement approaches.
• Partner with business leaders, SMEs and delivery teams to drive business readiness, facilitate workshops and ensure change activities are embedded into project and release plans.
• Leading learning and capability uplift initiatives that equip teams with the knowledge, tools and confidence to adopt new ways of working.
• Monitor change progress, adoption and outcomes, providing insights and recommendations that support successful transition into business-as-usual operations.

What Do I Need?

We're looking for a seasoned Change Manager who can confidently lead end-to-end change across complex programs and thrive in a fast-moving environment where priorities can shift and no two days look the same.

You're someone who can comfortably switch between strategy and delivery, keep multiple plates spinning without losing sight of the bigger picture, and bring people on the journey even when change feels challenging. You enjoy building relationships, solving problems and turning complexity into clear, actionable outcomes.

• Proven experience delivering end-to-end change initiatives, from impact assessment and planning through to business readiness, adoption and embedding sustainable outcomes.
• Experience supporting business readiness, learning and capability initiatives, including the development of training materials and facilitation of workshops and change activities.
• Strong relationship-building and influencing skills, with the ability to engage stakeholders at all levels and translate business or technical concepts into clear, meaningful messages.
• Experience working within Agile, project or transformation environments, coupled with a proactive mindset and passion for continuous improvement.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website