Job Description

Duties & Responsibilities

• Develop and implement change management strategies and plans for Enterprise Digital Transformation (EDT) initiatives.

• Identify stakeholders and assess organizational readiness for EDT programs.
• Define change impact across business units and user groups.
• Create adoption plans aligned with EDT project timelines and business objectives.
• Engage with business leaders, department heads, and key users to support EDT initiatives.
• Build strong relationships with business stakeholders and end users.
• Act as the main liaison between project teams and business users.
• Identify and support change champions across business units.
• Assess business readiness before system go-live.
• Ensure users are prepared to adopt new digital solutions and processes.
• Identify adoption risks and resistance areas.
• Develop mitigation and engagement plans.

Qualifications & Abilities

• 5+ years of experience in Change Management, Business Transformation, or Enterprise Digital Transformation (EDT) initiatives.
• Proven experience supporting EDT projects involving business users and operational teams.
• Hands-on experience in transformation initiatives delivered through:
  Traditional software development projects.
• Low-Code / No-Code platforms (such as Microsoft Power Platform, Mendix, OutSystems, or similar)
• Experience working on system implementation or transformation projects (ERP, CRM, portals, workflow automation, or enterprise applications).
• Experience engaging with business stakeholders and end users throughout the EDT lifecycle.
• Experience managing organizational change and user adoption activities.