Mercer
We are seeking a talented individual to join our Transformationand Changeteam at MercerSuper This role will be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.
Change Manager12-monthcontract.
The Change Manager willbe responsible forleading change management and communication efforts for ourRiskProgram and partner with senior stakeholders to transform the risk culture and capability at MercerSuper
We will count on you to:
Develop aChangeManagementand Communicationsplan, implement the change plan,and review and reviseadjustasrequired
Develop and consistently apply change managementbest practises and interventionsacrossthe programand throughout the lifecycle of the workstreams within the Program.
For all workstreamswithin the program, ensurethe key principles of our Change Management framework are applied, including but not limited to;changemanagement and communicationplans,change impact assessments, business readiness, change health assessments,trainingstrategies,and plans.
Monitor change management progressacross the program,including identifying change management risks andemergingissues, and developingappropriate mitigationsand change interventions.
Deliver effective communication plans and training programs to ensure stakeholders are informed and equipped to embrace and adoptchange across the program via multiple workstreams Tailor communication and training materials to different stakeholder groups, by performing capability and competency analysis.
Assess readiness for change and develop strategies to enhance adoption and minimise resistanceand change fatigue for multiple stakeholder groups Provide guidance and support to project teams and stakeholders throughout theprogram, including executive and senior leaders.
Partner with senior stakeholders and supporttheProgramManager, Project Managers, Portfolio Leader and Change Leadto deliveranuplift in Risk Culture and Capability to meetMercerSuper’starget state.
What you need to have:
A minimum of8-10 years’ experience inaprofessional services organisation or professional customer services
Demonstrated experience as a change management practitioner, leading change management efforts for large-scale transformation programswithin highly regulated environments.
Demonstrated experience in cultural and organisational change programs
Strong knowledge of change management methodologies, tools, and best practices
Excellent verbal and written communication
Excellent time management skills
Excellent analytical andcritical thinking skills, with the ability toidentifyand mitigate risks and drive effective decision-making
Demonstrated senior stakeholder management capabilities
Ability to work effectively acrosscomplexorganisations.
Self-motivation with initiative,energyand drive to succeed
Flexible approach, thriving on change and innovation, balanced by attention to detail, risk management,structuredthinking, and empathy for those receiving the changes you will be implementing – an open and curious mindset.
What makes you stand out:
Experience working within a regulated industry, financial services highly regarded.
Experience on a risk or remediation change transformation program
Experienced in supporting senior and executive leaders with their change programs; capable of challenging the status quo and influencing outcomes which increase customer and employee engagement.
Why join our team:
We help you be your best through professional development opportunities
We foster a vibrant and inclusive culture where you cancollaboratewith talented colleagues to createinnovative solutionsand have impact for colleagues,clients,and communities.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.
Follow us on X at @MarshMcLennan.
