Job Description
14827 – Change Management Specialist (onsite) – Palm Beach Gardens, FL
Start Date ASAP
Type: Temporary Project
Estimated Duration 12+ months with possible extensions
Work Setting: onsite 5 days/week
Only candidates able to relocate as required should apply to avoid removal from future consideration.
Our client is filling this contract position exclusively through approved staffing partners, so this opportunity is not available by applying directly with the client. If you're interested, we'd be happy to represent you throughout the hiring process.
Required:
• Availability to work 100% of the time at the Client’s site in Palm Beach Gardens, FL (required);
• Experience in change management, communications, project coordination, or related work supporting enterprise technology initiatives. (2-4 years)
• Experience planning, writing, editing, and coordinating enterprise-level communications for diverse audiences and channels.
• Experience with organizational change management principles, including the ADKAR model.
• Experience with Microsoft 365, including Word, PowerPoint, Excel, Teams, and SharePoint.
• Experience using Jira or a similar work management tool to track tasks, deliverables, and workflow status.
• Experience with AI tools
Preferred:
• Experience supporting enterprise technology rollouts, digital products, or IT service changes.
• Experience with ServiceNow, ITSM practices, or enterprise portal environments.
• Experience developing job aids, training content, FAQs, or readiness materials.
• Experience using feedback or adoption data to improve communications and change activities.
Responsibilities
• Partner with enterprise portal and ITSM product teams and key stakeholders to understand upcoming releases, organizational readiness, change impacts, and required end-user or IT-user behavior changes.
• Partner with product teams to implement and maintain a standard, efficient workflow process, leveraging Jira to manage tasks, deliverables, dependencies, approvals, and timelines.
• Conduct change impact assessments and stakeholder analyses to identify affected audiences, risks, communication needs, and support requirements.
• Develop and execute communication and engagement plans aligned with ADKAR principles (Awareness, Desire, Knowledge, Ability, Reinforcement).
• Create clear, targeted communication deliverables, including release announcements, FAQs, job aids, training guides, readiness materials, and leadership updates.
• Coordinate change management activities across multiple initiatives, track progress, and follow through on actions and deadlines in partnership with product teams.
• Collaborate with Corporate Marketing & Communications to align messaging, obtain approvals, and ensure enterprise communication quality and consistency.
Why apply?
• Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company;
• Work with a great team of professionals and learn newest technologies and approaches;
• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation;
• Benefit from multiple projects extensions;
• Receive support and advice from Vitaver consultants who are already working at our Client’s site;
• Get extra cash by participating in Vitaver Successful Completion Bonus Program;
• Always get paid in full and on time.
