Job Description

Position: Change Management Consultant Location: Toronto, ON Job ID#: RQ11821 Duration: 12 Months Role Overview We are seeking an experienced Change Management Consultant to support organizational transformation initiatives. The successful candidate will provide expert guidance, develop change strategies, engage stakeholders, and help ensure successful adoption of business and technology changes across the organization. Key Responsibilities Provide expertise, consultative advice, guidance, and coaching in change management principles, methodologies, and tools. Enhance leadership and team capabilities to understand change impacts, resistance factors, and transition strategies. Act as an active and visible coach to support leaders, partners, and stakeholders in their role as change champions. Collaborate with project managers, business analysts, process improvement specialists, leadership teams, and other stakeholders to integrate change management practices. Develop and implement change management strategies, plans, and frameworks. Lead communication initiatives including communication plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance management activities. Identify and analyze stakeholders and develop engagement strategies. Align change management activities across stakeholders to remove barriers and improve adoption. Ensure stakeholders remain informed, consulted, and actively engaged throughout the change lifecycle. Clearly communicate the purpose and benefits of change to impacted groups. Build consensus among stakeholders regarding change initiatives. Identify people-side risks and resistance factors and develop mitigation strategies. Design and conduct change readiness assessments, evaluate outcomes, and present recommendations. Track change adoption, utilization, and proficiency using measurement systems. Develop sustainability approaches to institutionalize change and maintain long-term benefits through knowledge transfer, performance management, and continuous improvement practices. Required Qualifications General Skills Experience and knowledge of organizational change management standards, methodologies, best practices, and tools. Experience developing training, communication, and change management strategies and plans. Strong stakeholder engagement capabilities across diverse groups, including senior leadership and project teams. Excellent conflict management, interpersonal, written, and verbal communication skills. Understanding of project management fundamentals and project lifecycles. Strong active listening skills. Excellent analytical and decision-making abilities. Strong presentation and facilitation skills. Preferred Qualifications Experience conducting change impact assessments related to business processes and technology solutions. Experience leading medium-to-large transformation initiatives. Experience applying structured change management methodologies across projects and programs. Experience analyzing stakeholder impacts and organizational readiness. Experience developing communication, coaching, training, sponsorship, and resistance management plans. Experience defining and measuring adoption and change success metrics. Experience managing end-to-end change management processes. Experience collaborating with communications, training, and HR specialists. Demonstrated ability to influence stakeholders at all organizational levels and drive alignment toward shared goals. Work Arrangement 5 Days Onsite Toronto, Ontario About Symbiotic Digital. Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve customers in two ways, we provide: Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results Recruitment: Find The Right People You Need Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company. Learn more online at https://www.symbioticgroup.com/home-sd/ . Please submit your most recent resume to: RecDep@symbioticgroup.com View All Jobs online at: https://www.symbioticgroup.com/view-jobs/