Job Description

Job Location: Admin - YORK, PA 17403
Position Type: Full TimeEducation
Level: 4 Year Degree
Salary Range: $70,000.00 - $80,000.00 Salary/year
Travel Percentage: Negligible
Job Category: OtherAbout CommunityAid
Our mission is to use Christ-like behaviors to help our neighbors by providing quality, meaningful jobs and supporting local nonprofits for the glory of God.
We are a faith-based, 501(c)3 nonprofit organization that employs more than 500 people across our seven Pennsylvania thrift stores. We partner with hundreds of local nonprofit organizations that provide service in our store locations’ communities by donating a percentage of sales and product to support our neighbors in need.
Our vision is to create a lasting difference in our community one neighbor at a time. Come be a part of making this a reality!
About our Culture
At CommunityAid, how we do what we do is the most important thing. Our individual ability to embrace, exemplify, and endorse the following behaviors is key to realizing our vision.
- Core Value Behaviors:
- - Express Empathy
- - Take Ownership
- - Practice Humility
- Fruit of the Spirit behaviors (see Galatians 5:22-23):
- - Love one Another
- - Choose Joy
- - Invite Peace
- - Pause in Patience
- - Cultivate Kindness & Usefulness
- - Embody Goodness
- - Walk in Faithfulness
- - Show Gentleness
- - Seek Self-Control
About the Role
We're seeking a mission-aligned Change Management and Communications professional to help build the organization’s change management muscle, partner with project sponsors, managers, and teams to achieve and sustain the desired outcomes of change initiatives. Equally important, the person in this role will develop and lead the internal communications strategy and function. Lastly, the person in this role will have the opportunity to program-manage some aspects of employee experience that connect to internal communications and People Operations (HR).
What You'll Do
- Change Management - You'll have the opportunity to partner with project sponsors, project managers, subject matter experts, and project teams to ensure the desired benefits of important change initiatives are fully realized. You will also coordinate and/or deliver change management education, coaching, and resources to help managers lead their teams through change and further build the change management capabilities throughout the organization.
- Internal Communications - As the subject matter expert and lead for all internal communications, you'll have the opportunity to develop and execute the company's internal communications strategy in alignment with the CommunityAid brand, mission and core behaviors. You'll also manage internal communications channels and programs, ensuring consistent voice and brand alignment while choosing the right channels and timing to reach various audiences effectively.
- Project and Program Management - You'll have the opportunity to manage certain programs in collaboration with the People Operations (HR) team and manage projects from charter development to implementation and into the sustainment phase.
What You'll Bring (

Qualifications)
- Bachelor's degree in Business, Communications, or related field, or a combination of relevant progressive proven experience as:
- - a change practitioner (managing change initiatives or providing subject matter expert counsel to project sponsors/project managers) and/or
- - an internal communications professional
- Internal communications experience, including strategy development, execution, and program management strongly preferred
- Change practitioner certification (Prosci®, ACMP, or equivalent) preferred; ability and willingness to become Prosci® Change Practitioner certified required
- Excellent writing and storytelling abilities that translate complex information into clear, engaging communications
- Stakeholder management expertise
- Project management experience
Who You Are
- You’re aligned with CommunityAid’s mission, and embrace, exemplify, and endorse its core behaviors. You understand that realizing successful, sustained change outcomes requires sound change methodology and consistently modeling the core behaviors. You find joy in gently sharing knowledge and helping others learn.
- You're a natural communicator who begins with listening, adapts your approach to different audiences, and thrives in dynamic environments. You enjoy bringing structure to ambiguity and can see both the big picture and execute the critical details.
- You love a good challenge, love to learn, and are equally comfortable developing strategy and rolling up your sleeves to get things done.

Work Environment and Hours
- Full-time, exempt (salaried) hybrid role based in South-Central Pennsylvania
- This role may require occasional travel to store or other meeting locations for in-person collaboration or providing special support for major sale days