Job Description

Briefly About Symetri:

Symetri combines technology and business process consulting to help firms successfully plan, design, build and operate land and buildings. With Symetri, you are part of a company that is delivering solutions to improve the entire project delivery process, from planning and design, to construction and operations & maintenance. In other words, you're joining a team that is dedicated to helping our clients leverage technology in innovative ways to build a better world. 

This is a fully remote position.

ROLE

Change Management & AI Operations Coordinator Internship

We are seeking a highly organized, curious, and motivated professional to join our team in an entry-level Change Management & AI Operations Coordinator role. This position is ideal for someone with strong communication skills, a passion for learning, and an interest in helping organizations adopt new technologies and ways of working.

The successful candidate will support change-management initiatives, process documentation, communications, training development, and AI-enabled operational improvements. This role offers hands-on exposure to organizational change, process improvement, AI tools, and workflow automation while providing opportunities for significant professional growth and development.

Initially, the coordinator will work closely alongside a senior leader, providing project and operational support while learning change-management and AI adoption practices. Over time, they will assume ownership of recurring change-management activities, communications, training coordination, process documentation, adoption tracking, and AI-enabled operational tasks.

RESPONSIBILITES

• Support organizational change-management initiatives by coordinating activities, tracking action items, and monitoring progress.
• Document business processes, workflows, procedures, and best practices.
• Assist in preparing communications, presentations, training materials, and user guides to support change adoption.
• Track stakeholder engagement, training completion, adoption metrics, and project deliverables.
• Coordinate meetings, maintain project documentation, and ensure follow-up on key actions.
• Identify opportunities to improve workflows through AI tools, automation, and process enhancements.
• Research new AI capabilities and recommend practical use cases that improve efficiency and effectiveness.
• Support testing, implementation, and ongoing management of AI-enabled operational solutions.
• Partner with business stakeholders to gather information, understand challenges, and assist with continuous improvement efforts.
• Maintain organized project records and provide status updates to leadership.

REQUIREMENTS

• Bachelor's degree in Business Management, Organizational Leadership, Communications, Information Systems, or a related field; or
• Currently pursuing a business management degree, certificate program, professional development pathway, or equivalent experience.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication skills.
• Demonstrated curiosity and willingness to learn new technologies and business processes.
• Foundational understanding of AI tools, automation platforms, or technology-enabled productivity solutions.
• Proficiency with Microsoft Office applications; familiarity with Microsoft 365 Copilot, Power Platform, or similar technologies is a plus.
• Ability to manage multiple priorities and work independently after training.

BENEFITS & PERKS

• Generous and flexible time off (FTO), plus eight paid holidays
• Company-sponsored benefits include:
• Group health insurance with nominal employee contribution
• Employer-paid short- and long-term disability coverage
• Access to optional benefits through a cafeteria plan, including dental, vision, life insurance, wellness reimbursement program, and other supplemental benefits
• Employer match of employee HSA contributions, dollar-for-dollar up to the IRS limit
• 401(k) with company match of up to 4% of base salary

*Our company is currently unable to sponsor work visas. Candidates must be legally authorized to work in the United States without sponsorship.

Symetri is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.