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18-month Fixed Term Contract or Secondment Opportunity
PO7: Starting salary £61,687 pa rising in annual increment to £64,938 per annum incl LW
At Lambeth, we are bold, ambitious and committed to creating a borough that our residents can be proud of. We serve some of London’s most diverse and vibrant communities, delivering services that have a direct impact on people’s lives.
Lambeth Housing is undergoing one of the capital’s most significant housing transformation programmes, reshaping how services are designed, delivered and experienced by residents and colleagues. We are strengthening our operating model, improving performance and assurance, and building a more responsive, resident-focused housing service. Our vision is to create a housing service that people trust: one that is resident-led, digitally enabled, financially sustainable and focused on delivering safe homes, great services and better outcomes.
We are recruiting two motivated and collaborative Housing Change & Improvement Leads to lead delivery across Homelessness & Housing Needs, and Housing Management & Operations. This could involve working on housing pathways for vulnerable homeless applicants, strengthening homelessness prevention, how we meet new legislative requirements or deliver repairs and leaseholder services.
This is an opportunity to join us at a defining moment and take a hands-on role in delivering meaningful, lasting change for residents and staff.
Located in the heart of south London, Lambeth is home to more than 320,000 residents and some of the capital's most vibrant and diverse communities. From Streatham and Norwood in the south, through Brixton, to Waterloo and the Southbank in the north, Lambeth is a borough rich in culture, creativity and opportunity. More than 130 languages are spoken and we are proud to be home to the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.
Our communities are active, resilient and passionate about their neighbourhoods. However, the borough also faces complex housing challenges, including high demand for services, high levels of housing need, financial constraints and an ageing housing stock. This sits alongside an evolving operating environment, with increased regulatory scrutiny, new legislative requirements and a focus on service quality, resident outcomes and accountability.
Please have a look at our dedicated One Lambeth Values and Behaviours page.
The Housing Transformation Team leads and coordinates major change across Housing Needs and Housing Operations, reporting to the Corporate Director of Housing. We work with services, senior leaders and corporate specialists to define problems, design solutions and enable delivery within a complex housing environment.
We welcome applications from people who are passionate about resident-centred service improvement and have experience working collaboratively with residents to understand issues, design solutions and deliver sustainable improvements that make a tangible difference to people's lives.
These roles will be central to delivering Lambeth Housing’s transformation programme. You will lead priority change projects that improve service performance, strengthen assurance, support better and more consistent outcomes for residents, and contribute to long-term financial sustainability.
Reporting to the Housing Transformation Lead, you will lead a portfolio of change and improvement projects. You will use evidence, data, insight and professional expertise to diagnose and identify root causes, and develop practical solutions. In delivery, you will build support for change, mobilising the right people, lead and coordinate multi-disciplinary project teams and partner with operational colleagues. You will develop clear delivery plans, maintain momentum and report on progress, ensuring improvements are implemented, embedded and deliver sustainable outcomes.
We are looking for experienced, strategic and delivery-focused change professionals who can operate confidently in a complex and changing environment.
The role is primarily based at the Lambeth Civic Centre in Brixton but may require work across the borough. You will be expected to work from the office at least two days per week.
You will bring:
Housing or local government experience is desirable; but more so, an ability to understand the operating context quickly, build shared ownership and move improvement work from planning into delivery.
These roles offer the opportunity to influence high-profile transformation, work across a broad and strategically important portfolio, and help shape the future of housing in Lambeth.
If you are motivated by practical delivery, collaborative problem-solving and making improvements that last, we would love to hear from you.
Join us and help transform housing services for Lambeth’s residents.
Contact Information: For an informal discussion about the role, please contact Polly Bass at pbass@lambeth.gov.uk.
To be considered for interview, please submit your CV and a supporting statement of no more than two sides of A4. Your supporting statement should make reference to the content of this job advert, your motivations for applying and clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application.
If you have a preference for either the Housing Needs or Housing Operations role, please indicate this in your supporting statement. Otherwise, you will be considered for both.
Job Description and Person Specification
We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
Advert close date: 11:59pm on Monday 5th October 2026
Shortlisting: week beginning 12th October 2026
Interviews: week beginning 2nd November 2026.
Please click here to view: Lambeth Staff Benefits
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.
Lambeth is one of the most vibrant and diverse boroughs in London covering Brixton, Streatham, Clapham and Waterloo. We provide services such as planning, social work, housing and schools to 303,000 residents and hundreds of businesses.
Everything we do as a council is guided by our values, and we are always on the look out for people who are as committed to these principles as we are:
Fairness: ensuring all our staff and customers are treated equally.
Respect: consulting our communities, valuing our staff and treating everyone with courtesy.
Excellence: attaining high standards for all customers and recognising staff who provide excellent service.
Service: ensuring that customers receive the services they want and need.
Honesty: being open with all staff and customers and fighting fraud, dishonestly and discrimination.
Visit www.lambeth.gov.uk/jobs for all current vacancies.
