Job Description

Change Expert VI (GJA 19) - Expert Team Wholesale Banking Transaction Services

Organisational context

You are part of the COO Tech & Transformation organisation. You will be a member of one of the WB TS expert team who report into the Head of Global Change & Transformation (C&T) Capabilities.

You will be working closely with change experts and consultants who work on assignments which are strategically most relevant for ING.

The team consists of 11 colleagues who deliver change initiatives with a global scope to ensure that ING delivers on its strategic objective and external commitments.

You will be part of an inclusive global community which develops the global practice and capability of all change practitioners within ING’s international network.

What you will do:

ING WB offers a range of WB products and services to corporate and institutional clients and a significant contributor to the growth and profitability of ING. As Change Experts we help WB in executing and delivering on its strategy, aimed at ensuring that we continue to support sustainable growth.

· You successfully lead global programs throughout all phases of the life cycle: starting the change (idea/initiation), delivering the change and closing the change

· You set-up program governance and a clear roadmap with milestones

· You continuously manage and monitor the program related risks

· You report on progress within agreed timelines, ensure quality assurance, manage impediments, ensure insight in critical path as well as dependencies and ensure timely resolution of impediments

· You ensure that the outcomes are embedded in business as usual

· You actively share lessons learned as we want to be a learning organisation

What we are looking for:

· A program manager with 10-15 years of experience (in lead roles) with delivery of global change initiatives across wholesale banking.

· Strong knowledge of banking products and the TS value chain

· A good understanding of the landscape in which the bank operates

· End-to-end project delivery, including cross functional team coordination

· High degree of resilience, organisational sensitivity, data fluency and cultural agility.

· Ability to deal with ambiguity, a strong focus on results and collaboration

· Strong skills in planning & alignment, senior stakeholder engagement (up to board and executive committee level) and effective communication (in a way that builds interest and commitment at the required level)

· A global mindset and a track record in learning and growth

· The motivation to coach colleagues on-the-job and take ownership for the development of the global change practice

· Excellent command of English language (written and verbal) and ability to explain topics and issues in a highly succinct manner

· Master’s degree and relevant program management certifications (e.g. MSP, Agile PgM)

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us
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Discover what we do and what we can offer you

Questions?
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Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.