Job Description

This Change Expert role within CoE Risk Advisory team in Global Retail
offers you the opportunity to contribute to the growth ambition of the Private Banking, Wealth
Management & Investments segment by owning:
(a)the overall responsibility of steering change from business perspective for all risk
matters relevant for Private Banking, Wealth Management and Investments (PBWMI)
segment and related products, as well as
(b)domain expert responsibility within retail business line at global level for Conduct &
Ethics Compliance risks across all retail segments, with focus on PBWMI
It requires to master a combination of business, risk & regulatory and data & systems
knowledge as well as strategic thinking, hands-on change management and practical
delivery in a complex multi-stakeholder environment.

The team
You will be part of CoE Risk Advisory team within the Global Retail organization, reporting
directly to the Head of CoE Risk Advisory. Our team includes experts on various risk
domains working in autonomy, dynamically and flexibly to stay a step ahead of the changing
business and regulatory environments.
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Roles and responsibilities
Main responsibilities in this role are:

• Overall responsible and steering change for all PBWMI risk matters, managing the engagement with relevant stakeholders; ensure that strategic dimensions, such as strategic risk framing, governance clarity, global investment product scalability are properly addressed for the segment
• Act as domain expert and ensure global steering for Conduct & Ethics Compliance
• risk topics across all retail segments with focus on PBWMI
• Stay ahead of internal & external developments and advise management on impact and required next steps
• Ensure “compliant by design” solutions, with specific attention on the complex regulatory landscape (e.g. MIFID II)
• Challenge and advice on 1st LoD proposals for relevant risk topics and facilitate alignment with relevant global 2nd LoD
• Ensure representation in all related global initiatives, steering change for risk topics by considering business interests and aligning with senior stakeholders across end-to-end value chain
• and follow-up on progress and deliverables for risk topics within these initiatives
• Co-design solutions to meet regulatory requirements and business related objectives
• Identify, evaluate and prioritize change needs/opportunities and translate them into concrete initiatives and action plans
• Facilitate knowledge and best practice sharing across the countries and between various central functions

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay
curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an
even more awesome version of yourself.

Experience minimum requirements

• Cross domain experience, specifically previous roles in Business, Risk and Operations domains
• Experience in managing complex transformation projects regarding digitalization and regulatory changes, involving multiple stakeholders
• Both local and global experience, including people management positions
• Good understanding of PBWMI segment and products as well as key risks within Conduct & Ethics Compliance domain
• Solid understanding of the ING organization (particularly of the Risk function), governance and system landscape
• Strategic mindset, excellent communicator – ability to make complex simple and convey a concise message to stakeholders with very diverse backgrounds
• Strong stakeholder management skills and organizational sensitivity to act within complex stakeholder environments
• Organized, can provide structure and timely delivery. Strong sense of responsibility
  

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your
career and your private life. Find out more about our employment conditions.
The benefits of working with us at ING include:

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
  

About us
Curious about how ING empowers people and businesses to move forward?
Discover what we do and what we can offer you.

Questions?
Please visit our Frequently Asked Questions section to find some answers on questions you
might have.