Job Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As a Change Consultant and Senior Trainer, you will define, develop, and deliver learning and change solutions to internal Wealth Management partners as part of the Change Enablement and Execution Team You bring strongexpertisein learning strategy, instructional design,video storytelling,and creative learning applications, along with the ability to deliver engaging live training, outreach, and direct Q&A sessions.

Beyond training delivery, you bring a structured change and project management mindset, enabling you to plan, execute, and measure change initiatives that drive meaningful adoption and sustained behavior change. You understand that successful learning is not justdelivered,it is adopted, embedded, and measured

Trainingexpertisein Salesforces beneficial Experience in the financial services industry and familiarity with business functions such as account opening, money movement, document sharing, CRM systems, trusts, or investmentsisalso an advantage. You thrive in a fast-paced, collaborative, and continuously evolving Agile environment.

Additionally, you bring:

• Excellent oral and written communication skills, with the ability to engage and influence all levels of the organization, including executive leadership

• Strong instructional design and/or organization developmentcapabilities, with flexibility to tailor solutions to diverse audiences and business needs

• Demonstrated ability to manage learning and changeinitiativesas projects, including planning, sequencing, dependency management, and risk mitigation

• Technicalproficiencyin building learning deliverables using tools such as Articulate (Rise and Storyline), Captivate,Toonimo,Microsoft Office 365 Tools,CanvaandorAdobe Premiere Pro

• A proactive, results-oriented approach with the ability to independently drive open items to completion

• Proven skill in coaching and motivating usersthrough change, addressing resistance, and reinforcing new ways of working

• Working knowledge of change management methodologies(e.g., stakeholder analysis, readiness assessment, reinforcement planning) and Agile delivery concepts such as MVPs and product roadmaps

• Strong ability to analyze adoption, engagement, and effectiveness metrics, translating insights into continuous improvement actions

• Solid understanding of financial services processes across platforms and systems

WHAT YOU’LL DO

As a partner on the Change Management team, you will be an integral member of agile, cross-functional teams working to transform how our businessoperatesand serves clients. We nourish a diverse and inclusive culture and welcome you to help grow our community.

As a Change Consultant andSenior Trainer, you will:

• Partner with management, performance consultants, product owners, and subject matter experts to understand desired business outcomes and translate them into measurable learning and change objectives

• Lead the planning and execution of training and change initiatives, applying project management discipline to ensuretimely, coordinated delivery across stakeholders

• Apply change management methodologiesto assess readiness,identifyrisks, and support sustained adoption of new processes, tools, and behaviors

• Design, develop, and deliver blended learning solutions, including instructor-led training, e-learning, performance support, and reinforcement activities

• Facilitate live learning sessions, office hours, and targeted outreach to support pilots, releases, and postdeployment adoption

• Define and track adoption and effectiveness metrics(e.g., participation,proficiency, usage, feedback), using insights to continuously improve learning andchangestrategies

• Maintain an inventory of training and organization development assets, managing schedules and priorities aligned to business roadmaps

• Represent the Change Management and Training function in cross-functional meetings, providing clear status updates, risks, and recommendations

• Support process implementation and optimization byleveragingdata-driven insightsand feedback loops

Desired Skills:

• Articulate(Rise, Storyline)

• Adobe Captivate

• Camtasia

• Toonimo

• Microsoft Office 365tools(Teams, Word, Excel, Co-Pilot, Clipchamp)

• Canva

• Adobe Premiere Pro

Working Model: Hybrid

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office 3 days per week and working from home 2 days per week. We are open to location for this position, if there is a Northern Trust office within a reasonable commute to satisfy our in-office requirement.

Salary Range:

$95,600 - 162,400 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.