Why you’ll love this role
Metcash is growing fast — in scale, ambition and appetite for change. As our workforce and retail and supply chain operations expand, we’re investing in stronger, simpler and more future ready People & Culture foundations.
This role will sit at the centre of a major enterprise systems transformation focused on scalability, clearer accountability and enabling Metcash to integrate, grow and deliver value as we continue to support independent retailers across Australia.
In this role, you’ll have real ownership of readiness, adoption and outcomes — not just activity — along with the autonomy to make informed decisions that shape how change lands across the business.
Extra reasons to join us
🏡 Flexibility & balance: Flex Ready and Family Friendly accredited employer, hybrid working arrangements, free onsite parking AND additional leave benefits
🌱Grow your career: Ongoing learning and development to help you continue building depth and impact
🌈 Inclusive & supportive: A values-led workplace recognised for inclusion, mental health and pay equity
What you’ll do
• Own accountability for business readiness, adoption and change success across enterprise transformation initiatives
• Lead end to end change, communication and capability approaches aligned to operational realities
• Define readiness and adoption criteria and assess whether leaders, teams and sites are ready for change
• Identify, escalate and actively mitigate readiness, capability and adoption risks
• Translate complex system and process changes into clear, practical and decision ready communications
• Enable People & Culture Business Partners to confidently lead local change and implementation
• Lead go live and post go live people and adoption activities, driving reinforcement where required
What you’ll bring
• Proven experience leading enterprise change, communication and capability initiatives
• Demonstrated accountability for driving readiness and adoption outcomes
• Strong stakeholder engagement and influencing skills with operational leaders and P&C partners
• Ability to translate complex change into clear, practical guidance for diverse audiences
• Strong judgement, organisation skills and delivery focus
• Experience with large scale system or process implementations (desirable)
• Exposure to HR systems, payroll or workforce processes (desirable)
Be part of something bigger
Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle O — fuelling an unstoppable network of independents across Australia
We welcome applications from all backgrounds and are committed to supporting you throughout the recruitment process.
Please note: This role is being managed directly by our internal Talent Acquisition team – no agencies please.
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At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.
Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.
At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.
Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.
