Job Description

Area(s) of responsibility

Job Title: Change and Communication Lead - OCM lead

Responsibilities

• Help the organisation transition successfully towards new ways of working using new systems and processes
• Execute on overall project communications to ensure management and staff are kept fully up to date on what is happening
• Oversee development and delivery of training to management and staff to ensure that they know how to use the new systems to achieve the new ways of working
• Execute regular business readiness assessments in run up to go live to ensure staff are fully familiar with what is expected of them

  Personal Qualifications

  • Ability to engage and motivate stakeholders to embrace new processes and systems
  • Proficiency in developing and delivering training and communication tailored to different user groups
  • Adaptability to respond to changing circumstances and feedback during the rollout process
  • Excellent communication skills to convey information clearly and effectively across various channels in both English and local language