Job Description

You’re open to a change of direction and a new challenge.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

Transport for NSW is seeking a Change Analyst to support the early identification, assessment, and management of change across services, processes, and systems. This role will support the early identification, assessment, and management of change during the project discovery lifecycle to reduce delivery risk.

In this role, you'll be:

• Responsible for executing structured change management activities across the change lifecycle. Working closely with business stakeholders, project teams, and technical partners, you will assess the impact of proposed changes and support change implementation activities.
• Assess and validate incoming change requests in line with defined change frameworks and discovery processes
• Conduct structured change impact assessments across people, process, systems, and service dimensions during the discovery phase
• Support the development and documentation of early‑stage change plans to inform project outcomes and downstream delivery activities
• Support continuous improvement of change processes, templates, and reporting

For more information on this position and business unit, view the and information pack

About you

We are looking for someone who brings:

• Demonstrated experience supporting change management activities at the discovery or early project stage within a large, complex organisation
• Practical experience conducting structured change impact assessments across people, process, systems, and service dimensions
• Experience contributing to the development and documentation of early‑stage change inputs (e.g. impact summaries, change considerations, assumptions, and risks) to inform downstream delivery
• Strong stakeholder engagement skills, with the ability to work collaboratively with business, project, and technical stakeholders during discovery
• A structured, analytical approach with strong attention to detail and the ability to assess emerging change impacts with limited information
• Clear written and verbal communication skills, particularly in documenting change insights and recommendations in a concise, plain manner

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM, Tuedsay 12th May 2026.

For more information about this role, please contact SWATHY.MOHAN3@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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