Job Description

Job Location: Chattanooga Metro Airport - Chattanooga, TN 37421
Position Type: Part Time
Salary Range: $15.00 - $15.00 Hourly

Job Shift: Any
Job Category: Customer ServiceChattanooga Metropolitan Airport
Part-time role
$15 an hr.

Summary: This is a roving position, moving from parking lot to parking lot, providing frontline support and presence in staffed and unstaffed parking lots.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Provides customer support and assistance with parking transactions.
- Assist customers who may be having trouble finding parking spaces.
- Assist customers having issues with the exit devices.
- Count open spaces and communicate back to the supervisors or General Manager when the signage isn’t showing the correct number of available parking spaces.
- Put out the “lot full” signs when the lot is full and remove them when the lot has available spaces.
- As a customer service function, assist people rolling their luggage to their car or to the terminal if needed.
- Generally, be visible and friendly to the traveling public.
- Communicate with the supervisors and General Manager when there are any equipment issues.
- Be able to serve as a valet or cashier when needed.
- Provides a presence in all parking lots to serve as a deterrent to illegal activity.
- Provides additional support in parking lots during rush periods.
- Performs first-line maintenance and attends to basic issues with parking equipment.
- Performs and documents thorough, regular parking lot inspections.
- Performs and documents parking lot car counts.
- Assists customers and police with locating vehicles.
- Assists with manual cashier transactions via handheld Clover device
- Assists with being a valet and cashiering and/or providing breaks for cashiers when needed.
- Assists with keeping exit plazas clean and wipes down equipment in unstaffed parking lots.

Supervisory Responsibilities
This job has no supervisory responsibilities.

QualificationsSupervisory Responsibilities
This job has no supervisory responsibilities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As this is a driving position, it is required that all employees in this classification maintain a valid Class C driver license, along with a suitable driving record, as required by PCI’s insurance provider.
Education and/or Experience
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos of instruction.  Ability to write simple correspondence and provide documentation of parking lot operations.   Ability to effectively present information to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability
Ability to apply common sense of understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving concrete variables in standardized situations.
Computer Skills
This position requires a basic understanding of the point-of-sale terminals in use at CHA.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand, sit, and walk. The employee is frequently required to speak and listen. The employee must lift and/or move objects weighing up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles and outside weather conditions.  The noise level in the work environment is usually moderate.