Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Planning

Job Sub Function:

Multi-Family Supply Chain Planning

Job Category:

People Leader

All Job Posting Locations:

Zug, Switzerland

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The CH & AT Surgery Supply Chain Leader is responsible for driving customer‑centric value creation by integrating planning, customer service, distribution & transportation (D&T) at country or cluster level. The role acts as the primary Supply Chain integrator and first point of contact for Commercial within the markets, translating global and regional Supply Chain strategies into effective local execution to enable growth, service excellence, and cash‑flow performance. The position ensures strong operational reliability, customer engagement, and cross‑functional alignment, while partnering closely with regional teams to manage escalations and deploy global capabilities locally.

Key Responsibilities

E2E Supply Chain Strategy & Performance – Develop and deploy an CH & AT E2E supply chain vision and strategy aligned with global Surgery priorities; ensure service excellence, cost competitiveness, inventory optimization, and cash‑flow performance.

Commercial Value Creation & Deal Enablement – Partner with CH & AT Surgery Commercial leadership to support growth through reliable supply, launch readiness, deal enablement, portfolio management (PMR/LCM), and demand agility. support tenders’ management (service feasibility, allocation strategy and inventory implications); participate in selected customer negotiations and observe supply chain impacts on growth and cash.

Customer‑Facing Service Ownership – Represent Supply Chain in key customer interactions; own customer service performance; create and share customer dashboards (OTIF, lead time, fill rate, order profiles); drive corrective action plans and align service expectations with supply realities. Own regional service performance outcomes and customer experience; lead rapid response and issue resolution in alignment with regional Plan teams.

Cross‑Functional & Operational Integration – Represents the Supply Chain organization as main counterpart for the Commercial Leadership team. Orchestrate seamless collaboration across Planning, Customer Service, D&T, Manufacturing, Procurement, Quality, Regulatory, and Finance to translate strategy into market and country‑level execution. resolve SKU‑level shortages with commercial prioritization, coordinate escalations with central planning and lead supply recovery plans.

People Leadership & Talent Development – Lead and develop a high‑performing EMEA planning, value stream, and in‑market supply chain organization; build leadership capability and succession pipelines.

• Ensure the recruitment and development of outstanding talent
• Ensure robust succession planning process and build strong talent pipelines, with clarity and relentless focus on development plans to accelerate talent capabilities
• Accelerate diverse talent representation, especially female and African American leadership, with a stronger pipeline to represent the populations we serve
• Put emphasis on health and wellbeing and support with ongoing education to deliver work life harmony, to maximize energy levels across the team
• Ensure strong training and education processes for all e2e planning, management and support capabilities
• Enable talent leverage across the enterprise

Build a customer focused winning Culture

• Build a credo focused culture, with the customers at the center - based on clear purpose supporting J&J, Electrophysiology and Medical Devices
• Ensure a culture of inclusivity to enable all talent to bring their whole self to work and engage fully with their best energy
• Ensure teamwork that emphasizes the value of diversity in building the best capability
• Instill a winning spirit to serve customers and grow products and solutions that improve the health of humanity.
• Value servant leadership and instilling those principles across the organization
• Build open, transparent and objective communications direct to the sales force and commercial leaders to enable e2e effectiveness and customer trust
• Build caring interdependent teamwork, with resilience and renewal to provide strong support - particularly for those individuals under consistent pressure

Continuous Improvement & Digitalization – Advance regional digital supply chain capabilities (ERP, OMP, analytics); drive continuous improvement, external benchmarking, and best‑practice adoption.

Qualifications & Skills

• Minimum of 10+ years of end‑to‑end supply chain experience, including senior leadership roles.
• Demonstrated experience leading regional or global supply chain organizations in a highly matrixed environment.
• Proven success driving IBP / S&OP maturity and enterprise‑level decision making.
• Experience in medical device, healthcare, or regulated industries required.
• Deep understanding of end‑to‑end supply chain, demand/supply planning, inventory, logistics, and customer service.
• Strong business and financial acumen with ability to balance service, cost, growth, and cash.
• Proven capability to lead large, cross‑functional programs and transformations.
• Ability to influence senior leaders and align diverse stakeholders with limited direct authority.
• Strong collaboration with Quality and Regulatory Affairs to ensure compliance and customer outcomes.
• APICS / IBF certification preferred.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Austria (Vienna) - Requisition Number: R-078217

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Don't miss this exceptional opportunity to join a world-class company and make a lasting impact. Apply now and be part of our ambitious team!

Required Skills:

Preferred Skills:

Analytical Reasoning, Controls Compliance, Demand Forecasting, Demand Planning, Developing Others, Distribution Resource Planning (DRP), Execution Focus, Financial Competence, Inclusive Leadership, Inventory Optimization, Leadership, Manufacturing Flow Management, Materials Handling, Operational Excellence, Organizing, Procurement Policies, Strategic Supply Chain Management, Supply Planning, Team Management