Job Description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE SUMMARY:
This position provides safe, timely and effective delivery of goods from the Salvation Army Distribution Centre (DC) or other assigned locations as well as collection of donated materials from donor locations and delivering them to Ministry Units, Thrift Stores, or other assigned location. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

ACCOUNTABILITIES:
Incumbents may perform all, some, or similar range of duties as below.
• Operate a range of vehicles including 3- and 5-ton commercial trucks, cube vans, and panel vans, in compliance with Ministry of Transportation regulations.
• Perform and document daily vehicle circle checks; monitors vehicle condition throughout the day and ensures proper fuel and fluid levels are maintained.
• Maintain an accurate and up-to-date Commercial vehicle operator's registration (CVOR) log in accordance with regulatory requirements.
• Load and secure cargo safely; may use equipment such as forklifts or hand carts and assist with pallet/skid preparation.
• Accurately count and document delivered items and submit required paperwork promptly.
• Support clean and safe environment in vehicle(s), warehouse, and yard areas, report maintenance and service needs in a timely manner.
• Present a clean and professional appearance, wearing identifiable Salvation Army insignia when required; maintain courteous and cooperative interactions with ministry units and the public.
• Maintain a valid driver’s license and a clean driving abstract; promptly reports any infractions or concerns to the supervisor.
• Represent the organization in a respectful and professional manner, reflecting the mission and values of The Salvation Army.
• Other related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:
Internal: Ministry Unit leadership, staff, and volunteers.
External: donors, vendors, contractors, general public, community organizations, guests/clients of ministry unit in person.

MANAGERIAL RESPONSIBILITIES:
Reports directly to the manager of Community Engagement and Family Services.

FINANCIAL AND MATERIALS MANAGEMENT:
• Expected to exercise sound judgment in the use of organizational and personal resources. Uses or maintains organization assets in accordance with established guidelines.
• May be authorized to handle small amounts of cash.
• Safe material handling and picking up/delivering donations.

WORKING CONDITIONS:
• Working environment is typically in a distribution centre/storage or in a program vehicle.
• May be exposed to various temperatures and outdoor conditions.
• The work requires frequent amount of sitting while concentrating on driving a vehicle.
• Some walking, bending, repetitive lifting, and the ability to lift up to 50 lbs is required.
• Ability to work a flexible work schedule during peak and/or seasonal times may be required.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:
Education, Qualifications and Certifications:
• Completion of High School Diploma.
• Valid full driver’s License for the province; an original copy of a current driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• In some cases, a current forklift operators’ certificate may be required.
Experience and Knowledge Requirements:
• A minimum of 1 year of safe driving experience.
• Strong navigation skills.
• An alternative level or combination of education and experience may be acceptable.
Skills and Capabilities:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Proven ability to operate vehicles safely and in compliance with applicable regulations.
• Ability to exercise care and responsibility in handling Salvation Army property and assets.
• Ability to consistently maintain a professional and service-focused demeanor with internal and external stakeholders.
• Strong interpersonal, verbal, and written communication skills.
• Self-directed, reliable, and able to take initiative with minimal supervision.
• Demonstrated ability to work effectively both independently and collaboratively within a team environment.
• Demonstrated patience, understanding, and professionalism in all interactions.
• High level of integrity, confidentiality, and professionalism, with sound judgment and balanced flexibility.

Disclaimer:
This job profile is a generic, territory-wide representation of the job class and is intended for informational purposes only. It does not replace or supersede the official job description as defined in the applicable collective agreement. For specific duties, responsibilities, and terms of employment, please refer to the collectively bargained job description.

Compensation:

The target hiring range for this position is $26.00 to $26.63 with a maximum of $27.25.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.