Job Description

Essential Purpose To prepare and serve artisan craft cocktails and beverages to restaurant guests.

Essential Duties

• To understand and respond to all guest needs and requests in a timely and professional manner and to strictly comply with service standards established for the restaurant.
• To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart.
• To be completely familiar with company beverage line, drink recipes, and prices.
• To provide properly and artfully craft cocktails and other beverages, as requested, to the guests and restaurant servers.
• To maintain adequate stock of beverages and bar supplies, in accordance with established pars.
• To maintain at all times an adequate stock of clean bar glassware.
• To review and verify previous shifts inventory, at the beginning of every shift.
• To follow all specified procedures to ensure all drinks are rung in through MICROS before serving, and accurately process all payments
• To follow all specified procedures to provide prompt, efficient, and gracious customer service to bar guests, including artfully describing menu items, taking and serving food orders, and opening, closing, and presenting guest checks.
• To satisfactorily perform, as directed, all routine opening and closing side duties including preparing dessert trays, folding napkins, and stocking and pre-set up of kitchen to facilitate meal service.
• To supervise bar back to ensure all glassware are properly cleaned, polished and stocked.
• To follow all specified procedures to correctly handle all credit card, and gift card transactions and to correctly use the Micros POS system.
• To maintain complete knowledge of and strictly abide by state liquor regulations, particularly the prohibition of service to minors.
• follow TIPS procedures and guidelines as established by the ABC.
• To follow all policies and procedures of Temecula Creek Inn
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times.
• To practice safe work habits at all times, to avoid injury to self and others.
• To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
• To attend all mandatory meetings, as directed.
• To perform other tasks, including cross-training, as directed.

Requirements

Knowledge + Education High school diploma or equivalent required. English fluency required. Must have minimum one year similar experience. Must know fundamentals of beverage mixing, inventory and pars, and glass types and uses, and have large drink recipe knowledge. Must be a minimum of 21 years of age to serve alcoholic beverages. Certified in alcohol awareness and handling program. Experience with Micros Computer systems preferred. Current CPR certification preferred. Hotel experience preferred.

Skills Detail oriented. Organized and efficient. Learns quickly. Safety- minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

Physical Demands Stands and walks short distances throughout shift. Bends, stoops, reaches, pushes, and lifts to perform routine tasks. Frequently required to handle and move objects weighing up to 40 lbs. over short distances.

Temecula Creek Inn is an Equal Opportunity Employer M/F/V/D