GENERAL STATEMENT OF RESPONSIBILITY: Coordinate the day-to-day activities of the Certifying Scientists and the specific duties associated with the hair testing department. Ensure the daily processing is conducted in an accurate and efficient manner, following guidelines and regulations.
ESSENTIAL FUNCTIONS:
• Manage team performance by evaluating, hiring, training, coaching, disciplining and motivating; initiating disciplinary action when appropriate.
• Maintain teamwork schedules to ensure assignments to expedite work flow, operational coverage and staff coverage.
• Establish and maintain department SOP’s and ensure compliance.
• Consult with MRO’s and clients about drug test results.
• Perform the duties of a Certifying Scientist when necessary.
• Keep current with Federal Register, NLCP Guidance Documents, NRC requirements, CAP requirements, state requirements, etc.
• Work with the QC department to resolve audit issues and ensure regulatory requirements are being met.
• Ensure department meets production goals and expected turnaround time for samples.
• Provide and maintain good communication with staff, other departments, and administration.
• Carry out supervisory responsibilities in accordance with CRL’s policies and applicable laws.
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
• Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• Be proactive in bringing ideas to Management’s attention to improve productivity, service, quality, policies and procedures, cost savings, and utilization of company resources.
• Continuously improve management skills through in-house training, self-study methods, and other available training resources.
• Ensure concerns are raised to the appropriate level of management.
• Keep work area neat and clean.
Other duties as assigned.
JOB QUALIFICATIONS:
EDUCATION: A doctoral, master’s, or bachelor’s degree in medical technology, clinical laboratory, chemical, or biological science.
EXPERIENCE: 4 years of pertinent laboratory experience. Must meet NYS Technical Supervisor requirements.
SKILLS & ABILITIES:
• Excellent interpersonal skills – positive, professional demeanor, attentive listener
• Excellent verbal and written communication and documentation skills – spelling, grammar and proofreading
• Strong working knowledge of MS office (MS Outlook, Word, Excel, PowerPoint)
• Strong judgment/decision making skills
• Ability to perform highly detailed work on multiple, concurrent task with constant interruptions and changing deadlines
• Must be able to read, understand, and develop strong working knowledge of appropriate SOP’s and other relevant information services.
• Detail oriented
• Strong analytical and organizational skills
• Ability to work under pressure
• Ability to be at work and on time
• Ability and judgment to interact and communicate appropriately with other employees, clients and management
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions.
The following physical attributes are required for this position:
• Sitting for extended lengths of time
• Close vision requirements due to computer work
• Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone
• Light lifting, up to 10 pounds
• The ability to discriminate between different colors visually is considered an essential function for the position.
EQUIPMENT: PC and communications equipment
OTHER: Overtime and weekend work as necessary according to workload and/or projects; occasional travel required.
The employer shall, in its discretion, modify or adjust this position to meet the company’s changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion.
• denotes essential job function
An Equal Opportunity Employer
Pay Range: $26.00 - $48.00
Benefits for Full Time Employees:
CRL was originally founded as Enzyme Technologies in 1979 with our focus on clinical research and development. The name was changed to Clinical Reference Laboratory in 1983 when we began to offer commercial lab testing. Today, CRL has become one of the largest privately held clinical testing laboratories in the U.S., performing hundreds of thousands of tests every day for clients large and small. Our staff works around-the-clock to process and report results seven days a week.
We are driven each day to provide the useful insights people need to live healthy, safe, and productive lives. We serve insurers, employers, healthcare providers and their patients, colleges and universities, as well as federal, state, and local government agencies through a broad array of corporate and personal wellness programs, drugs of abuse testing programs, insurance risk assessment, and molecular diagnostics testing.
Together with FormFox, the nation’s leading provider of ECCF and electronic workflow solutions, we provide integrated solutions for workplace drugs of abuse testing, occupational health testing, and clinical lab testing services. CRL’s industry-leading turnaround times and state-of-the-art equipment and technology, paired with FormFox’s data management and digital workflow solutions, seamlessly connect all participants.
Our mission isn’t to be the most recognized lab, but to be the most trusted laboratory partner by providing personalized service, accurate testing, rapid turnaround time, and innovative systems and solutions. We conduct research, advance our test menu, pursue collaborations, discover new applications for existing data, and hold ourselves to the highest level of quality and client support standards, uniquely positioning our partners to achieve the best possible outcomes. And we do it all with a human touch.
