Job Description

About Interfaith Community Services:

As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts-more than-20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.

Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do:

In the Certified SUD Counselor role, you’ll provide direct services to clients located in addiction recovery programs within Interfaith. Substance abuse counselors provide support to clients who are experiencing homelessness, have alcohol and/or drug addictions, mental health issues, and social/legal/economic barriers. Substance abuse counselors maintain a safe and secure environment for the clients, ensure clients adhere to program policies, and support the mission of Interfaith Community Services.

• Maintain a caseload as prescribed by supervisor
• Ensure a clean, safe and healthy environment for all clients
• Ensure the program areas are kept drug, alcohol and violence-free
• Inform clients of all policies and procedures, and ensure compliance
• Conduct screening, admission, treatment planning 1:1 and group classes
• Evaluate client needs and identify appropriate resources within and outside the agency; advocate for the clients’ needs
• Enter activities and client demographics into databases and daily facility logs
• Collect and submit documentation in a timely and accurate manner
• Respond to client concerns in a timely manner, providing information through informal discussions and group discussion/sessions
• Conduct searches and safely remove any items not permitted on property
• Professionally and politely answer incoming telephone calls, provide information, and log shift transitions into the service log
• Strictly adhere to participant confidentiality as required by County, State, and Federal (42 CFR) regulations
• Work with other agency staff to maintain cohesiveness of community
• Provide assistance and notify appropriate agencies/organizations in emergency situations, as described in standard emergency procedures
• Ensure that program always meet standards to pass County, State, and Federal inspections
• Maintain contact with staff and supervisor to report any problems
• Coordinate wellness checks, fire drills and other checks annually or as needed
• Participate in all staff meetings and trainings
• Perform additional duties as assigned

Requirements

Who You Are:

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• High School Diploma or GED, required
• Must be currently certified by the California Consortium of Addiction Programs and Professionals (CCAPP), California Association of DUI Treatment Programs (CADTP) or the California Association of Drug/Alcohol Educators (CAADE) and maintain this certification without interruption, required
• Must be credentialed by the County of San Diego’s Continuum of Care within the last three years or must pass the credentialing process as a condition of hire
• 2+ years of relevant experience, required
• Experience working with individuals with alcohol, drug, mental illness, or homelessness, required

SKILLSETS AND ADDITIONAL REQUIREMENTS:

• Ability to establish and maintain professional boundaries with clients
• Ability to identify problems and research and recommend solutions
• Ability to anticipate and react calmly to emergency situations
• Must have excellent written and verbal communication skills
• Must be highly organized and demonstrate attention to detail
• Experience writing accurate and comprehensive case notes
• Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
• Demonstrated experience working with a collaborative team
• Working Knowledge of MS Office (Word, Excel, and Outlook)
• Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
• Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency
• Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information
• Ability to multi-task in an efficient, thorough, and prioritized manner
• Ability to work quickly, accurately and independently
• Ability to anticipate needs, prioritize work and solve problems

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Must be able to perform work in an office setting
• Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel and uses hands, arms and legs for dexterity and balance on a frequent basis
• Occasionally lifts, carries and balances objects weighing up to 30 pounds
• May be subjected to adverse conditions, including contact from hostile people
• Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculosis, etc.)
• Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather
• Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
• Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking
• Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace
• Must be able to hear, see including distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins
• The noise level in the work environment is usually low

Location: Onsite/Escondido

Hours: Sunday-Thursday: 2pm-10:30pm

Hourly Rate: $30.12-$32.95