Job Description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Make a Difference in Recovery

Pyramid Healthcare's Recovery Support Services Division is seeking a compassionate, experienced, and motivated Certified Recovery Specialist (CRS) Supervisor to lead and support our team of recovery professionals.

The CRS Supervisor plays a critical leadership role in supporting individuals recovering from substance use disorders by providing supervision, mentorship, advocacy, and guidance to a team of Certified Recovery Specialists. This position serves as a role model who promotes recovery-oriented systems of care, helps prevent relapse, and supports long-term recovery outcomes.

Pyramid Healthcare offers both Center of Excellence (COE) services for individuals with Opioid Use Disorder (OUD) and traditional Recovery Support Services. The CRS Supervisor ensures high-quality service delivery while fostering staff development, accountability, and excellence in client care.

Schedule

Monday-Friday | 8:00 AM - 4:30 PM

Responsibilities

Leadership & Supervision

• Provide direct supervision, coaching, and performance feedback to Certified Recovery Specialists.
• Train, orient, mentor, and support newly hired Recovery Support Services staff.
• Assist in recruiting, interviewing, hiring, and onboarding team members.
• Participate in employee disciplinary processes when necessary.
• Develop and manage staff schedules to ensure adequate program coverage.
• Coordinate required staff training, certifications, and continuing education requirements.
• Conduct employee performance evaluations and support professional development initiatives.
• Foster a positive, collaborative, and recovery-focused team environment.

Recovery Support & Client Services

• Support individuals in recovery from substance use disorders through advocacy, mentorship, and recovery-focused engagement.
• Assist clients in identifying and overcoming barriers to treatment participation and recovery success.
• Intervene appropriately during crisis situations and connect individuals to needed resources and services.
• Help individuals access housing, transportation, healthcare, food assistance, employment resources, and community supports.
• Collaborate with treatment teams to support individualized recovery plans and promote treatment retention.
• Utilize motivational approaches and recovery-oriented practices to encourage long-term recovery success.
• Serve as a recovery role model while honoring the principles of peer support and recovery-oriented systems of care.

Care Coordination & Community Engagement

• Develop and maintain relationships with behavioral health providers, healthcare organizations, community agencies, and recovery support networks.
• Assist individuals receiving Medication-Assisted Treatment (MAT) by helping them navigate services and maintain engagement in care.
• Participate in treatment team meetings, leadership meetings, and community stakeholder collaborations.
• Promote Recovery-Oriented Systems of Care (ROSC) and facilitate connections to community recovery resources.
• Advocate for individuals served across healthcare, behavioral health, and social service systems.

Documentation & Compliance

• Accurately document services, recovery support activities, and program outcomes.
• Maintain confidentiality in accordance with federal, state, and local regulations, including HIPAA and Pennsylvania confidentiality requirements.
• Adhere to Pennsylvania Certification Board ethical standards and best practices.
• Complete all required trainings, certifications, and mandatory education requirements.
• Attend staff meetings, regional meetings, leadership meetings, and other required organizational meetings.
• Perform additional duties as assigned.

Required Qualifications

Education & Certification

• High School Diploma or GED required.
• Current Pennsylvania Certification Board (PCB) Certified Recovery Specialist (CRS) certification required.

Experience

• 1+ year of supervisory experience OR 2+ years of experience in a substance use disorder treatment, recovery support, behavioral health, or related healthcare setting.
• Experience working with individuals affected by Substance Use Disorder (SUD) and/or Opioid Use Disorder (OUD) strongly preferred.
• Experience supporting individuals receiving Medication-Assisted Treatment (MAT) preferred.
• Behavioral health, addiction treatment, care coordination, peer support, or healthcare experience preferred.

Knowledge, Skills & Abilities

Successful candidates will demonstrate:

• Knowledge of substance use disorders, recovery principles, and recovery-oriented systems of care.
• Understanding of peer support services, harm reduction concepts, relapse prevention, and client engagement strategies.
• Familiarity with community resources and healthcare systems that support recovery and wellness.
• Strong leadership, coaching, and team development skills.
• Excellent verbal, written, and interpersonal communication abilities.
• Effective crisis intervention and de-escalation skills.
• Ability to identify barriers to treatment and develop practical solutions.
• Strong organizational, documentation, and time-management skills.
• Ability to gather information, analyze situations, and make sound decisions.
• Knowledge of confidentiality regulations, ethical standards, and Pennsylvania Certification Board requirements.
• Proficiency with electronic documentation systems and basic computer applications.

Why Pyramid Healthcare?

At Pyramid Healthcare, we believe recovery is possible for everyone. Our team is committed to providing compassionate, evidence-based services that empower individuals to build meaningful, sustainable lives in recovery. As a CRS Supervisor, you will have the opportunity to lead a dedicated team while making a direct impact on the lives of individuals, families, and communities.

Join a mission-driven organization where leadership, recovery, and community come together to create lasting change.

***Due to the nature of behavioral healthcare work and our responsibility to ensure client safety, candidates selected for hire must successfully pass a criminal background check, drug screening, and any required state‑mandated clearances. Employment is contingent upon meeting all screening requirements in accordance with federal, state, and accrediting‑body regulations.***

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards for Full-Time Positions:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.