Job Description

Job Location: Long Island City Outpatient - Long Island City, NY 11106

Position Type: Full TimeEducation Level: High School or GED Equivalent

Salary Range: $17.78 - $26.68 Hourly

Travel Percentage: Up to 25%

Job Shift: Morning

Job Category: Nonprofit - Social ServicesSUMMARY

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

As a Certified Recovery Peer Advocate at Phoenix House, you will provide non-clinical crisis support and support individuals in defining and directing his or her own treatment/recovery plan, backed with guidance, structure, support, and navigation assistance from a peer and a clinical team.

If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together.

***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***

About Us

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

What We Offer

At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:

• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...

You will have responsibilities including but not limited to

• Engaging with an individual to consider entering treatment.
• Engaging a client to attend treatment or other healthcare services.
• Engaging an individual in continuing care services post-discharge.
• Raising awareness of existing social and other support services.
• Modeling coping skills.
• Assisting with applying for benefits.
• Accompanying clients to court appearances and medical or other appointments.
• Providing non-clinical crisis support, especially after periods of hospitalization or incarceration.
• Working with participants to identify strengths.
• Linking participants to formal recovery supports.
• Educating program participants about various modes of recovery.
• Travel training – to use public transportation independently.
• Education and support on the use of medication-assisted treatment.

Job Details

• Long Island City Outpatient - Queens, NY
• Full Time-non-exempt
• Salary range $17.78-$26.68 hourly

QualificationsREQUIRED EDUCATION

• High School Diploma or Equivalent Required

LICENSES/CERTIFICATIONS

• Recovery Peer Advocate Certification (CRPA) in good standing

REQUIRED EXPERIENCE

• Minimum one year experience providing peer support services.

COMPETENCIES (KSA’s)

• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Problem Solving
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Work Environment

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds