Job Description

JOB TITLE: Certified Peer Support Specialist – Psychosocial Rehabilitation (PSR)

SCHEDULE: Monday-Friday, Full-Time

LOCATION: On-site

Wilmington, NC-New Hanover

GENERAL STATEMENT OF DUTIES:

The peer support in psychosocial rehabilitation offers guidance and emotional support to individuals dealing with mental health challenges, drawing on their own lived experiences to foster hope and resilience. They facilitate recovery by building trusting relationships, providing encouragement, and promoting self-advocacy. Peer supports often lead group discussions, offer coping strategies, and help clients connect with additional resources. Their unique perspective helps create a sense of understanding and belonging, which is essential for effective recovery.

REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS:

• Certification Must have a North Carolina Certified Peer Support Specialist (CPSS) certification.

• Lived Experience Personal experience in recovery from a mental health disorder and/or substance use disorder is required.

• Knowledge of PSR Programs Understanding of the role of PSR in promoting psychosocial skills and recovery-oriented services in a Medicaid-billed setting. Review of the state service definition is highly encouraged prior to interview. Please view PSR Service definition (see page 47, review PSR service definition in its entirety.)

POSITION HIGHLIGHTS:

• Peer Support Services Provide individualized support to participants, fostering hope and promoting recovery by sharing personal lived experiences with mental health and/or substance use recovery.

• Facilitation of Group Activities Lead peer support groups, wellness activities, and skill-building sessions, focusing on recovery, coping mechanisms, and empowerment.

• Advocacy Advocate on behalf of participants within the program and in the broader community to ensure access to needed services and resources.

• Recovery Coaching Assist participants in setting and achieving personal goals, including employment, education, housing, and improved mental health.

• Collaboration with Treatment Team Work collaboratively with clinicians, case managers, and other staff to develop individualized treatment plans and ensure comprehensive, person-centered care.

• Documentation Maintain accurate, timely, and Medicaid-compliant records of services provided, documenting progress and participation in accordance with program and regulatory standards.

• Crisis Support Provide emotional support during crises and connect participants with appropriate crisis intervention services when necessary.

• Community Integration Assist participants in building connections with local recovery communities, support groups, and resources that foster independence and social inclusion.

ADDITIONAL INFORMATION:

• Considerable knowledge of the role of a peer support in a PSR community.
• Ability to connect and articulate lived experience appropriately and judiciously.
• Considerable knowledge of community resources.
• Knowledge of the psycho-social, socioeconomic and behavioral problems and their treatment.
• Knowledge of laws, regulations, and policies which govern the PSR program.
• Ability to communicate effective in oral and written forms.
• Must be able to physically perform the basic life operational functions of stooping, reaching, and walking, fingering, grasping, talking, hearing, and performing repetitive motions.
• Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force constantly or frequently to move objects.
• Must possess the visual acuity to perform extensive reading.

SALARY & BENEFITS:

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & Career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays
• Employee engagement activities, resource groups, and diversity events

REQUEST FOR ACCOMIDATIONS:

If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org

We look forward to reviewing your application!

EEO STATEMENT

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.