Job Description

Westminster Gardens, a high-rise senior living facility located in beautiful Tallahassee, Florida is seeking a full-time Certified Occupancy Specialist (COS). The occupancy specialist performs leasing and occupancy duties that support and maintain maximum occupancy levels while maintaining positive interactions with applicants, residents, Westminster Gardens staff and management. The position requires in depth knowledge of the U.S. Department of Housing and Urban Development (HUD) regulations thus, COS Certification is required within 6 months of hire.

Responsibilities include:

• Performs leasing and occupancy tasks
• Certifies and recertifies applicants and tenants
• Builds and maintains resident files and ensure they are in compliance with regulations
• Uses customer service skills to take residents requests, address resident concerns, and resolve them quickly
• Maintains a professional demeanor at all times
• Uses exceptional multitasking skills to streamline processes and effectively manage daily tasks
• Performs clerical tasks such as filing, typing, telephone and computer input
• Completes apartment inspections before tenant occupancy and after apartments are vacated
• Works with the management team to ensure apartments are ready for occupancy

Minimum qualifications:

Bachelor’s degree required. Certified Occupancy Specialist Certification preferred. New hire without COS Certification will attend company paid training and must pass COS exam within 6 months of hire. Proficiency with Microsoft Office products and strong verbal and written communication skills required.

Applicants can learn more about Florida background screening requirements at https://info.flclearinghouse.com/