
Performs nonprofessional nursing tasks in the care and comfort of primarily adult and geriatric patients with acute and chronic illness. Performs specific treatments/procedures under the direction of the RN. Maintains clean and orderly patient care areas, equipment and supplies. Restocks inventories and supplies to keep supplies readily available. May be needed to work beyond the regular tour of duty or in another patient care unit as assigned by the department head or nursing supervisor.
Knowledge of adherence to monitoring of and compliance of all regulatory and licensing agency guidelines including but not limited to TJC, OSHA, ACHA, CMS, etc.
Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital. Works with supervisor/manager and other members of section or department to promote a harmonious work environment. Ensures that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.
POSITION QUALIFICATIONS (including required licenses/certifications, education and job knowledge/experience):

North Shore Medical Center opened its doors to the community in 1953 with just 108 beds and 97 employees. Today, our hospital serves more than 80,000 patients a year. We’ve grown from providing basic healthcare services to a full-service acute care medical center providing some of the most sophisticated technology such as Edge Radiosurgery for cancer treatment, robotic surgery, a Hybrid Vascular Operating Room Suite, and high-risk maternity care with the highest level of neonatal intensive care for premature infants. We are the first certified Thrombectomy-Capable Stroke Center in Miami Dade. We constantly look for new opportunities to update our technology, and we are honored to care for you and your family members with compassion and skill. We want North Shore Medical Center to be your first choice for your healthcare needs. We appreciate the opportunity to serve you, and we are here any time you need help.