Job Description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

The Medical Assistant functions under the direction of the Registered Nurse, Nurse Manager, and/or a Nurse Supervisor. Recognizes patient's needs and symptoms in advance. Provides care for the patient under the orders of a physician. Includes preparing patient for exams, assisting during treatments, coordinating tests and follow-up care and recording treatment in the medical record. Assists with explaining patient instructions to the patient/family. Demonstrates competency and skills to serve adult patients, and geriatric populations. Performs other duties as assigned related to laboratory testing within a specialty setting.

Core Responsibilities and Essential Functions:

Direct Patient Care

• Prepares equipment and rooms and aids providers with treatment of patients
• Perform vitals, medication review, phlebotomy and other duties to prep patients prior to rooming
• Performs point of care testing as ordered, documents per standard and communicates results to provider
• Demonstrates knowledge and skill in accessing & de-accessing ports including flushing the line and sterile technique
• Demonstrates knowledge and skill in medication administration as defined within scope for WHS
• Maintains safety needs of the patient including cleaning work surfaces between patients
• Rotate among various clinical and non-clinical service areas such as lab if needed
• Cross trains other team members
• Seeks training, supervision or direction from leadership as needed

Coordination of Services for Episode of Care

• Assists in coordinating patient care and services under the direction of a nurse or provider
• Informs nurse, provider and nurse manager of changes in patients condition, as appropriate
• Provides relationship-based patient centered care that is consistent with population specific characteristics (age, gender, disease, etc.) in a manner that adapts service delivery to reflect an understanding of culture diversity

Team Work and Collaboration

• Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model
• Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members

Professional Development and Initiative

• Completes all initial and ongoing professional competency assessment, required mandatory education, and population specific education
• May be asked to serve as a preceptor for onboarding Medical Assistants/students and is an exemplary role model for all staff or students for all disciplines to ensure that there is a current and future qualified workforce; modeling professionalism and creating a healthy work environment

Laboratory Duties and Expectations

• Properly start lab equipment daily and maintain daily logs and documentation requested
• Perform laboratory tests according to orders and instructions
• Order and stock supplies weekly
• Perform daily quality control and cleaning procedures according to guidelines

Evidence Based Practice and Research

• Promotes Evidence based practice, regarding safe, quality patient care. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products
• Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC patient safety goals and WHS safety absolutes. May serve as Safety Coach
• Participates in data collection to advance evidence-based practice

Performs other duties as assigned

Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma / GED General or Other / Certificate Medical Assisting

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
• CMA - Cert Medical Assistant or NRCMA (NAHP) - Nationally Registered Certified Medical Assistant or NCMA - National Certified Medical Assistant or RMA - Registered Medical Assistant or CCMA - Certified Clinical Medical Assistant

Required Minimum Experience:

Work experience in a physician practice setting preferred

Experience in oncology preferred

Phlebotomy certification preferred and/or will provide training within first sixty days

Required Minimum Skills:

Must be organized and attentive to detail.

Must be able to work efficiently to assure patient comfort and satisfaction.

Able to communicate and understand verbal and written English language, optimize the use of technology to support clinical care and holds basic computer skills.

The employee should also be able to adhere to the WellStar Credo and Code of Conduct.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.