Job Description

Explore opportunities with Holston Medical Group, part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high quality, value based care that exceeds expectations while making care easier, more affordable and more accessible. Join us and discover the meaning behind Caring. Connecting. Growing together.

As the Medical Assistant, you are responsible for providing quality, compassionate care to patients in the clinic setting consistent with Holston Medical Group's quality practice standards, polices, procedures and customer service expectations. As a member of the clinical staff, the Medical Assistant I will proactively participate in identifying the needs of the patients and will implement methodology as directed to improve both patient clinical experience and care. Duties will also include taking vials, data collection, and both written and electronic documentation.

Primary Responsibilities:

• Provide compassionate, patient-first support by greeting patients, preparing them for exams, recording vital signs, and assisting with clinical needs
• Maintain clean, stocked, and safe exam rooms and clinical areas, including supplies, equipment, instruments, sharps containers, and biohazard materials
• Support patient care coordination by communicating with providers, obtaining authorizations or pre-certifications, sharing lab results, and enrolling patients in myHMG as directed
• Maintaining strict confidentiality of personnel information and patient PHI
• Participate in team operations through meetings, training, mentoring new staff, maintaining records, and supporting other offices as business needs require

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• MA certification by the state in which employed
• CPR certified
• Demonstrated excellent communication skills
• Proven ability to work in a team environment and collaborate with others

Preferred Qualification:

• Complete a 9-month MA program

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.