Job Description

The Certified Medical Assistant (CMA) is responsible for preparing charts and pulling notes before patient arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed.

Responsibilities

• Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment.
• Monitor and record vital signs, medical history (surgical, family, etc.)
• Perform phlebotomy procedures
• Assist with minor clinical procedures
• Point of care testing
• Administer medication, vaccinations
• Treat and assist patients with an illness or injury
• Gauge a patient's overall state of health
• Provide health education to patients and families
• Promote patient wellness
• Clean instruments and equipment after use.
• Answer phones and field questions about medical issues, identifying visit needs.
• Referrals and Prior Authorizations
• Notify patients of test results
• Perform registration duties as needed (verify insurance, update demographics, schedule appointment, etc.)
• Assist nurses and providers with basic medical care and procedures.
• Track lab results, call in prescriptions, and handle basic medical office duties.
• Efficiently use EMR software to provide medical administrative support.
• Maintain confidentiality and adhere to HIPAA regulations when handling patient information.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Embrace and support new initiatives, whether clinical or operational.
• Other duties as assigned.

FLSA Status: Non-Exempt

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Requirements

Qualifications (Required):

• High school diploma.
• Currently registered/licensed in applicable State. Must maintain an active license in good standing throughout employment.
• BLS certification upon hire. BLS certification must remain current during employment.
• Make independent decisions when circumstances warrant such action.
• Exhibit excellent customer service and a positive attitude towards patients.
• Communicate and function productively on an interdisciplinary team.
• Maintain professional working relationships with all associates, vendors, etc.
• Ability to travel within assigned region regularly
• Valid driver’s license
• Acceptable driving record (subject to motor vehicle record check)
• Must maintain required auto insurance

Qualifications (Preferred):

• Medical Assistant Certification (CMA) highly preferred and must remain active and in good standing throughout employment.
• Medical office experience preferred.
• EMR experience preferred.

Physical Requirements and Working Conditions

• Must be able to stand, walk, bend, stoop, and twist continuously throughout the workday.
• Must have functional speech, vision, touch, and hearing.
• Must be able to:
• lift up to 50 lbs from floor to waist.
• lift up to 20 lbs over the head.
• carry up to 40 lbs a reasonable distance.
• push/pull with 30 lbs of force.
• perform a sliding transfer of 150 lbs with a second person present.
• Operate all equipment necessary to perform the job.
• Will be exposed to the following hazards: mechanical, electrical, chemical, and radiation as well as blood and body fluids; therefore, protective clothing and equipment (i.e., goggles, lead apron, gloves, gowns, etc.) must be worn as necessary.