Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

$7,500 Commitment Bonus & $2,000 Relocation for qualifying candidates!

Opening in Spring 2027, the next phase of this 85-acre, mixed use walkable Duke Health Cary campus will add emergency services, inpatient care, surgical services, imaging, specialty care, and infusion services, creating more than 230 career opportunities. Joining Duke Health Cary offers the opportunity to build something new, grow your career, and support our mission of advancing health across the communities we serve.

JOB LOCATION:

Duke Otolaryngology of Cary - 100 Duke Health Cary Pl

JOB SUMMARY:

We are seeking a Medical Assistant, Certified in our Duke Otolaryngology of Cary located in Cary, NC to be an integral member of the healthcare team to provide direct and indirect care to patients.

JOB DUTIES AND RESPONSIBILITIES:

• Perform Intake with patients to include vital signs, visit information, and other clinical information as indicated.
• Perform telephone message taking with patients, document encounter, follow protocols established by clinic leadership, and inform provider
• Administer medications to patients as ordered by providers or by established protocols following the six rights of medication administration.
• Assists providers with ENT relevant procedures
• Participates in performance improvement projects.
• Performs tasks such as set up for clinical procedures, preparation of equipment for high level disinfection & sterilization or other miscellaneous appropriate tasks within scope of practice.
• Attain prior authorizations for medications and durable medical equipment as indicated.
• Float in clinic to cover patient and provider needs as delegated by nurse manager, practice administrator, charge nurse, or nurse tam lead.

JOB ELIGIBILITY REQUIREMENTS:

• Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required
• Level I -- No experience required.
• Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting.

JOB HOURS:

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.