Job Description

At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As Certified Medical Assistant Urgent Care, you’ll gather patient information, assess needs, and provide direct, age-appropriate care in an urgent care setting. You’ll collaborate with providers and other health care team members to deliver safe, efficient, family-centered care.

Hours of Operation: Open 7 days a week.

• Monday–Friday: 12:00 PM–10:00 PM
• Saturday–Sunday: 10:00 AM–8:00 PM
• Collects and documents patient and family information, including vital signs, BMI, height, weight, reason for visit, medications, allergies, and other required health information
• Prepares patients for examinations and assists providers with treatments, examinations, testing, and emergency care within the scope of practice
• Completes provider-directed treatments, documents interventions, and communicates patient needs and concerns to the care team
• Administers medications and immunizations as directed and documents administration, adverse reactions, and errors according to established procedures
• Calls in prescription refills, manages parent messages, and provides telephone health advice under provider direction and according to practice protocols
• Documents provider-patient encounters in real time and assists with referral letters, electronic medical record documentation, and e-prescribing
• Provides patient and family education as directed by the provider and documents education in the medical record
• Coordinates referrals by verifying coverage, identifying in-network providers, completing required documentation, transmitting referral information, and tracking outcomes
• Screens patient complaints and phone calls according to practice protocols and responds appropriately in emergency situations
• Collects and processes specimens, performs laboratory testing, and documents results according to practice and manufacturer guidelines
• Completes required laboratory quality control, maintenance, calibration, reagent checks, proficiency testing, and corrective-action activities
• Maintains supplies, medications, and patient care areas in accordance with practice, infection control, and inventory-management guidelines
• Maintains required certification and continuing education documentation
• High school diploma or GED required
• Graduation from a medical assisting or emergency medical technician program required
• One year of related experience required
• Basic Life Support certification from the American Heart Association required
• One of the following certifications or licenses required: Certified Clinical Medical Assistant, Certified Medical Assistant, Emergency Medical Technician, Advanced Emergency Medical Technician, Emergency Medical Technician Basic, Emergency Medical Technician Intermediate, Emergency Medical Technician Paramedic, licensed Paramedic, National Certified Medical Assistant, Nationally Registered Certified Medical Assistant, or Registered Medical Assistant

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Texas Children’s Urgent Care offers high-quality, efficient and affordable after-hours patient care in nine convenient community locations across the greater Houston area. Texas Children’s Urgent Care has also expanded to serve the children and families of Austin, Texas, with its first community location in South Austin. Staffed by board-certified pediatricians who have privileges at Texas Children’s Hospital, our Urgent Care team can diagnose and treat a wide variety of common pediatric ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic reactions and more. We also provide procedures such as antibiotic injections, breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab services, laceration repair and x-rays on-site.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.