Job Description

CERTIFIED MEDICAL ASSISTANT (CMA)

Southside, Jacksonville FL | FULL-TIME

Established in 2001, Southeast Orthopedic Specialistsis a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.

At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust BENEFITS PACKAGEincludes the following:

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match
• Employee Assistance Program that is available 24/7
• Employee Appreciation Days
• Paid Holidays
• Paid Time Off

As Southeast Orthopedic Specialists continues to grow, we are looking for Certified Medical Assistantsfor at our Jacksonville and St. Augustine Clinics!Please see below for the functions and requirements for this position:

ESSENTIAL FUNCTIONS

• Facilitates communication between the patient and the provider during patient care: o Collect and shares pertinent information with the provider o Receives and acts on directives from the provider
• Responsible for preparing the patient for visit with the provider. Duties include but are not limited to, rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing the dressing, procedure set-up, injection prep, accurate data entry into EMR.
• Responsible for completing tasks associated with Company initiatives such as PROs, Quality Payment Programs, etc.
• Maintains exam room standards. Rooms should be restocked at the end of each clinic day. Rooms and tables should be cleaned as needed during the clinic and at the end of each day.
• Monitor biohazard and sharps containers and replace them as needed.
• Assist the provider in preparing patient prescriptions and completing medical and patient forms (i.e. work release, FMLA, etc.).
• Retrieves and responds to voicemails within 24 business hours and documents actions in EMR.
• Prepares patient electronic charts for clinic visits before the date of service.
• Verify any outstanding testing results are in EMR, confirm the appropriateness of the patient to the provider (body part and/or insurance), note imaging, DME, or casting needed before provider visit on the date of service.
• Scans clinical documents into EMR.
• Print clinic schedules on the morning of the date of service.
• Ensures patient receives education as indicated by the provider.
• Manages EMR desktops of assigned providers promptly.
• Create and promote a positive patient experience
• Maintain HIPAA compliant environment
• Maintain clean workspace

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REQUIRMENTS

• Must a have a valid Medical Assistant Certification

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EDUCATION

• Graduation from an accredited Medical Assistant training program or a Licensed Practical Nurse (LPN) license.

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EXPERIENCE

• Medical Assistant experience is preferred.
• Experience with C-Arm preferred, or must we be willing to learn how to operate C-Arm.

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EDUCATION

• Medical Assistant certificate of completion from an accredited program or LPN license

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KNOWLEDGE

• Knowledge of the health care field.
• General knowledge of patient care in a clinic.
• Knowledge of back office skills.
• Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.

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SKILLS

• Professionalism when interacting with providers, co-workers, patients, family members, and the public.
• Ability to problem-solve.
• Time management skills.
• Ability to adapt to change

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ABILITIES

• Ability to project a pleasant and professional image as a HOPCo employee both at work and on Social Media.
• Ability to plan, prioritize and complete delegated work assignments.
• Ability to demonstrate compassion when dealing with patients and family members.

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ENVIRONMENTAL WORKING CONDITIONS

• Normal office environment
• Possible travel between clinics for coverage purposes

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PHYSICAL/MENTAL DEMANDS

• Some bending and stretching are required.
• Manual dexterity using a calculator and computer keyboard.

** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve**