Job Description

Medical Assistant – In-Office Procedures
Location: Jacksonville, FL
Schedule: Full-Time

About Us

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic care. We are committed to delivering accessible, five-star orthopedic services while continuing to grow with our patients and communities.

The Medical Assistant – In-Office Procedures supports providers and clinical staff in delivering safe, efficient patient care before, during, and after in-office procedures. This role assists with patient preparation, procedure room setup, sterile technique, documentation, and overall clinical support while ensuring a positive patient experience in a fast-paced orthopedic environment.

Key Responsibilities

• Prepare patients for procedures, including rooming, obtaining vitals, and reviewing intake documentation
• Assist providers and nursing staff during in-office procedures and injections
• Set up and maintain sterile procedure rooms, instruments, and supplies
• Support patient safety by following sterile technique and infection control guidelines
• Document patient information accurately within the EMR system
• Prepare patient charts and clinic schedules prior to appointments
• Clean, sterilize, and restock procedure rooms and medical equipment
• Maintain inventory and communicate supply or equipment needs to leadership
• Respond to voicemails, patient tasks, and provider requests in a timely manner
• Promote a positive and professional patient experience while maintaining HIPAA compliance
• Maintain a clean, organized, and safe clinical environment

Qualifications

• Completion of an accredited Medical Assistant program or current LPN license required
• Previous Medical Assistant experience preferred
• Knowledge of sterile technique, infection control, and clinical safety standards preferred
• Strong communication, organization, and time management skills
• Ability to multitask and work effectively in a fast-paced clinical environment
• Experience with EMR systems and computer applications preferred

Work Environment & Physical Requirements

• Clinical environment with potential exposure to blood, body fluids, and infectious diseases
• Ability to stand, walk, bend, and assist patients throughout the day
• May require occasional travel between clinic locations
• Ability to lift and assist patients as needed