Job Description

It's more than a career, it's a calling

WI-SSM Health Grande Wyocena

Worker Type:

Regular

Job Highlights:

Clinic Support Staff – Employer-Based Health Clinics

SSM Health is seeking a customer service focused Clinic Support Staff member to join our innovative direct-to-employer program at the Grande Cheese clinics.

This role supports a patient-centered approach to both primary and acute care for Grande Cheese Associates and their families, while helping ensure efficient clinic operations and excellent patient experiences.

We have opportunities for:
• MA, CMA or RMA- must be graduates of a school of medical assisting
• EMTs with a WI license
• Paramedics with a WI license
• LPNs with a WI license

Patient Population Supported:

• Primary Care: Ages 5 and up
• Acute Care: Ages 2 and up

Key Responsibilities:

• Provide front- and back-office clinical support to providers
• Assist with patient intake, rooming, vital signs, and documentation
• Support primary care and acute care visits
• Assist with pre-employment, work-related, and follow-up physicals
• Coordinate patient flow to ensure timely and efficient visits
• Support population health and wellness initiatives
• Maintain clinic supplies and equipment
• Ensure compliance with policies, procedures, and safety standards
• Utilize the EPIC Electronic Medical Record (EMR) system for documentation and scheduling

Weekly Schedule Example: Wyocena

• Tuesday: 7AM-5PM
• Wednesday: 7AM-5PM
• Thursday: 8AM-4:30PM

This role plays a vital part in supporting providers, protecting patient safety, and maintaining a high-quality, employer-based healthcare experience for Grande Cheese Associates and their families.

Provides assistance with the examination and treatment of patients under the direction of a registered nurse or provider (physician or advanced practice provider).

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Assists with treatments ordered by provider as supervised by provider or registered nurse. Performs select clinical duties.
• Interviews patients, measures vital signs, and records information on patients' charts. Prepares treatment rooms for examination of patients.
• Performs basic clerical duties including answering the phone, maintaining records, scheduling patients, and filing.
• Performs basic materials management functions to include ordering and stocking of supplies. Assists with maintaining a clean and orderly environment.
• May document the provider's encounter with patients. Lists all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider. Transcribes patient orders including laboratory tests, radiology tests and medications.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience
• Wisconsin ONLY - High School diploma/GED or 10 years of work experience, and graduate from medical assistant school or training program or education equivalency for certification

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Constant standing and walking.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching, gripping, and keyboard use/data entry.
• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
• Occasional use of vision to judge distances and spatial relationships.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional lifting/moving patients.
• Occasional use of smell to detect/recognize odors.
• Occasional driving.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin

• Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)
• And
• Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)
• Or
• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
• Or
• Clinical medical Assistant Certification (CMAC) - American Medical Certification Association (AMCA)
• Or
• Medical Assistant (RMA) - American Allied Health Association (AAH)
• Or
• Medical Assistant Certification (MAC) - American Medical Certification Association (AMCA)
• Or
• National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT)
• Or
• Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)
• Or
• Registered Medical Assistant (RMA) - American Association of Medical Personnel (AAMP)
• Or
• Registered Medical Assistant (RMA) - American Medical Technologists (AMT)
• Or
• Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA)

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

5901220166 DTE Grande Scheduled Weekly Hours:28

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

• Upfront Tuition Coverage we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more.