Job Description

Isaiah House is looking for a dedicated and driven person to take on the role of Certified Medical Assistant at our center in Lexington, KY.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Employees receive benefits that include:

• Medical, dental, and vision insurance
• Basic life insurance at NO COST to you
• Paid holidays
• Weekly payday
• The joy and satisfaction of working for a company with a higher purpose!

Apply now to join our team and make a difference in the lives of others!

JOB SPECIFIC FUNCTIONS:

Clinical Duties

• Perform and document vital signs, including blood pressure, pulse, temperature, respirations, and oxygen saturation.
• Conduct and document withdrawal assessments per protocol (e.g., COWS, CIWA) and promptly report findings to the LIP.
• Perform CLIA-waived testing (e.g., blood glucose monitoring, urine testing) in accordance with regulatory standards.
• Accurately document patient interactions, observations, and clinical data in the electronic health record (EHR).
• Communicate patient status changes, concerns, or abnormal findings to the LIP or appropriate clinical personnel in a timely manner.
• Assist with patient flow, including preparing patients for examination or transfer to medical treatment areas.

Administrative & Operational Duties

• Ensure all medical rooms are clean, stocked, and prepared in accordance with infection control and safety standards.
• Maintain and monitor inventory of medical and first aid supplies on a weekly basis; notify leadership of shortages.
• Support compliance with organizational policies, state regulations, and accrediting body standards (e.g., CARF, HRSA,AODE, as applicable).
• Complete all required competencies, trainings, and certifications within designated timeframes.

Care Coordination & Referrals

• Initiate and process patient referrals as directed by the Licensed Independent Practitioner (LIP)
• Coordinate referrals to internal and external providers, including specialty care, behavioral health, and community resources
• Track referral status and ensure timely follow-up and documentation in the EHR
• Communicate referral information and instructions clearly to patients and care team members

Patient Care & Support

• Provide compassionate, trauma-informed care to individuals with substance use and mental health disorders.
• Support a therapeutic environment aligned with recovery-oriented principles.
• Maintain patient confidentiality in accordance with HIPAA and organizational policies.

Other Duties

• Perform additional duties as assigned by the Medical Office Manager or Licensed Independent Practitioner (LIP).

Requirements

Qualifications

Required

• Must possess a current, valid, and unrestricted certification as a Certified Medical Assistant (CMA)
• Current Basic Life Support (BLS/CPR) certification
• Valid Kentucky driver’s license
• Ability to work effectively in a fast-paced, dynamic clinical environment
• Strong communication and organizational skills

Preferred

• Minimum of two (2) years of experience as a Medical Assistant
• Knowledge of substance use disorders (SUD), mental health conditions, and co-occurring disorders
• Experience working in addiction treatment settings, including residential and/or intensive outpatient (IOP) programs, community health center.
• Experience with or training in crisis intervention and conflict resolution (may be obtained post-hire)