Job Description

Join Heritage Health as a full-time (1.0 FTE) Certified Medical Assistant and become part of a team dedicated to making a difference every day. We believe exceptional patient care starts with supporting our employees, which is why we foster a collaborative culture, meaningful career growth opportunities, and a strong commitment to work-life balance. Here, you'll find a rewarding career where you can thrive both professionally and personally.

Why You Should Join our Dynamic Healthcare Team:

Passionate Purpose: We're committed to enhancing lives, every day.

Unmatched Support: We are committed to a fun and supportive team environment.

Balanced Lifestyle: Enjoy a predictable schedule with no evenings, weekends or holidays, plus four-day workweek that supports a healthy work-life balance.

Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.

Exceptional Rewards: Competitive pay, and benefits that support your well-being and future.

Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You!

Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.

Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.

Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.

Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence

Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.

Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.

Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.

A $3,000 sign-on bonus is available to new team members as part of this opportunity.

We are seeking a compassionate and detail-oriented Certified Medical Assistant to join our team in delivering high-quality, patient-centered care within a community health setting. As a key member of our clinical team, you will support providers in a variety of tasks that ensure smooth and effective patient care.

Requirements

• Completion of nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant.
• Certification from a nationally recognized organization (AAMA, NHA, NCCT or AMT) or must obtain within 6 months of hire. Minimum of one year of prior outpatient medical assistant experience preferred.
• BLS or ACLS certification or must obtain within 90 days of hire.
• Valid driver’s license and reliable transportation

Your Essential Duties:

• Assists with supply ordering and tracking by communicating supply needs
• Managing MA box work for productivity
• Timely rooming of patients, performing vital signs, taking family history, social history, medication consolidation, PHQ’s, barriers today, immunization consolidation, history of present illness and review of systems.
• Complete any in-office standing orders including but not limited to A1C’s, immunizations, retinal testing, DM foot exams, visual acuities, hearing test, and drug screens.
• Prepping exam room and patient for procedures, such as minor surgery, physicals, female exams, etc.
• Review quality measures and prepare for completion, if applicable.
• Clean examination rooms after each visit and at the end of each day.
• Restock exam rooms weekly and as needed.
• Call patients with lab and/or test results after provider has reviewed results and written recommendations.
• Return all patient phone calls promptly. Same day call-backs are preferred. All calls must be returned within 72 hours. Urgent calls should immediately be brought to the provider’s attention.
• Document critical lab values/test results when received via telephone and immediately bring results and chart to provider.
• All PT/INR results should be brought with chart to the provider on the day in which results are received.
• Sample meds to be checked weekly for expiration dates and log completed.
• Complete all documentation related to childhood vaccinations – Vaccination record IRIS forms, parental consent/refusal forms. Log all injection lot #, expiration date, site.
• Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team.
• All documentation must be initialed, signed and dated.
• May be required to support other departments and HH locations as needed
• Regular and predictable attendance is an essential function of this position.
• Other job-related duties as assigned.

Your Success Factors:

• Successful completion of a nationally accredited Certified Medical Assistant certification program or relevant work experience and national certification or registration as a Medical Assistant.
• Must be able to perform basic math computations.
• Must be proficient in computer use, including Microsoft Office.
• Ability to prioritize and multi-task.
• Knowledge and understanding of medical terminology
• Strong communication and interpersonal skills
• Commitment to patient confidentiality and adherence to HIPAA regulations