Job Description

Centrifuge Field Service Engineer/Technician – Washington, DC Region (On-Site)
Company: ATG Service

ATG Service is a trusted provider of laboratory instrument repair and maintenance, offering a high-quality alternative to OEM service. With 17+ years of experience and deep expertise across platforms like AKTA FPLC, LC/MS, centrifuges, and Biacore SPR systems, ATG supports clients across North America, Europe, and the UK. They are known for strong technical capability and a customer-first approach.

We are looking for a Centrifuge Field Service Engineer/Technician to support the Washington, DC region. This is a hands-on, client-facing role working directly with laboratory equipment in the field.

Key Responsibilities:

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  Perform repair, preventative maintenance, and calibration on centrifuge systems
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  Troubleshoot and resolve technical issues on-site at customer labs
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  Provide technical support and guidance on proper system use and maintenance
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  Build strong relationships with clients through excellent service delivery
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  Manage service schedules and travel to client sites as needed (75% regional travel)

Qualifications:

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  3+ years of experience working with laboratory equipment (centrifuges preferred)
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  Strong mechanical and/or electromechanical troubleshooting skills
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  Field service experience with the ability to work independently
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  Proven problem-solving ability and technical aptitude
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  Strong communication and customer service skills
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  Bachelor's degree in a related field or equivalent hands-on experience

Compensation:

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  $100,000 – $110,000 base salary (depending on experience)

This is a great opportunity for someone who enjoys working independently, solving technical challenges, and being directly involved in customer success.